Banner Grade Submission (eGrades) will be upgraded to improve performance and allow grading of courses with up to 2,000 students.
9/29/2017 @ 5 pm Banner Grade Submission (eGrades) Maintenance
University Form Server Maintenance
The University Form server (forms.fau.edu) must be taken offline for immediate maintenance from 9:30 pm to 10:30 pm September 28, 2017. During the maintenance process many forms used across the University will be unavailable including the Undergraduate Admissions Application, Graduate Admissions Application, Immunization Form, parts of Employee On-boarding, and numerous others.
We will update this post once the maintenance is completed.
[RESOLVED] Canvas Unavailable
Users may be unable to access Canvas at this time. Canvas Support is currently working to correct the problem.
Please visit http://status.instructure.com/ for more information.
Posted in Educational Technologies
OIT Systems Maintenance, Thurs. Sept 28 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/28/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Canvas Maintenance – Electronic Grading
Description of change: We will be upgrading Electronic Grading in Canvas (Grade Submissions) to provide improved usability and greatly improve performance.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Canvas Grade Submission
Affected systems: boc22payara cluster
Expected End-user impact: During this time, eGrades will be unavailable.
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Server Maintenance – Email System
Description of change: Email systems are being updated to work towards a further reduction of spam and malicious email
Downtime window start: 5:30 AM
Downtime window end: 6:00 AM
Affected services: Email, DNS
Affected systems: All dns servers that serve up fau.edu. Change will be made on seeker but will be inherited by all slave servers: seeker, ns, ns1, faudns, dnsboc0, dnsboc1, dnsftl1, dnsjup1, dnsjup2, dnsnw1, dnsdav1
Expected End-user impact: During this time, there is no end-user impact
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Posted in Email, Instructional Technologies
OIT Systems Maintenance – Thurs. Sept 21 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/21/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Application Maintenance – Admissions Application
Description of change: OIT will be performing maintenance on backend services associated with the graduate and undergraduate admissions applications
Downtime window start: 4:00 AM
Downtime window end: 6:00 AM
Affected services: Undergraduate Admissions Application, Graduate Admissions Application
Affected systems: Undergraduate Admissions Application Servers, Graduate Admissions Application Servers
Expected End-user impact: During this time, the admissions applications may be temporarily inaccessable.
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Server Maintenance – ODS
Description of change: OIT will be performing server maintenance on the ODS and FAUDW production environment.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: ODS and FAUDW production environment. WebFocus won’t be able to connect to the ODS and FAUDW databases.
Affected systems: odsprod
Expected End-user impact: During this time, affected services will be unavailable.
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Server Maintenance – Banner Patches
Description of change: OIT will be installing Banner patches for Financial Aid
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Expected End-user impact: During this time, no end-user impact is anticipated.
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9 pm Single Sign On Maintenance
The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.
[RESOLVED] Login issues
**ISSUE RESOLVED**
The login issue has been resolved and you should be able to login to all systems at this time.
Thank you for your patience while we addressed the problem.
OIT
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We are currently experiencing login issues. This impacts, but is not limited to, Banner, Workday, MyFAU, Networkregistration, eGrades, and EZProxy.
Our team are working to resolve this issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
OIT Systems Maintenance, Thurs. Sept 7 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/07/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Account System Maintenance
Description of change: OIT Will be performing maintenance on the NetID infrastructure. During this time, users may be unable to claim new user accounts.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Oracle Identity Manager, Account Claiming, Password sync
Affected systems: boc22oimp1, boc22oimp2, boc22ora07
Expected End-user impact: During this time, new users will not be able to claim accounts
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Account System Maintenance
Description of change: OIT will be performing some updates to the NetID infrastructure. This will help ensure that email addresses in Workday are accurate.
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: Workday, OIM
Affected systems: Workday, OIM
Expected End-user impact: During this time, no end-user impact is expected. When the update is applied, some employees may see their email address change in Workday. This should reflect their actual email address used by the email at FAU.
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Degree Audit Maintenance
Description of change: OIT Will be performing maintenance on the systems used for the Degree Audit application.
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services: uAchieve/DARS audits
Affected systems: boc22uachieve1
Expected End-user impact: During this time, users will not be able to submit audits during the time it is restarting.
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Server maintenance – ANDI network share
Description of change: OIT will be making a change to how network shares on fauandi1 are mapped
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: All shares on fauandi1
Affected systems: fauandi1
Expected End-user impact: During this time, no end-user impact is expected
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Backend Server maintenance
Description of change: OIT Will be performing maintenance on some backend application servers. No end user impact is expected.
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: vpas.fau.edu
Affected systems: tuna1p.fau.edu, tuna2p.fau.edu
Expected End-user impact: During this time, no expected user impact, the application is clusterd and should automatically failover. Changes will affect the Controller’s office, they have already been notifiied of the change.
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Server Maintenance
Description of change: OIT will be performing server maintenance on September 7th from 3:00 a.m. until 5:00 a.m.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: ODS and FAUDW production environment. WebFocus won’t be able to connect to the ODS adn FAUDW databases.
Affected systems: odsprod
Expected End-user impact: During this time, affected services will be unavailable.
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Server Maintenance – Banner Patches
Description of change: OIT will be installing Banner patches on September 7th from 3:00 a.m. until 7:00 a.m. No end user impact is expected.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Expected End-user impact: During this time, no user impact is anticipated
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[RESOLVED]TutorTrac is Unavailable
TutorTrac is unavailable. There is currently no ETA but will update this status as we get more information.
[Resolved] TutorTrac Currently Unavailable
TutorTrac is currently experiencing problems and periodically becoming unavailable. We are working with the vendor to have it resolved as soon as possible.