Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/18/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Single Sign On Upgrade
Description of change: Single Sign On will be updated to prompt users to provide important information when login in to specific sites and services.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Single Sign On – All services such as Banner Self Service, Workday, Canvas, Office 365, and others which use Single Sign On
Affected systems: shibboleth1p, shibboleth2p, shibboleth3p
Expected End-user impact: Users may have difficulty logging into Canvas, Workday, Self Service and other services while upgrades are being performed.
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Email System Change
Description of change: OIT will be adding a feature to the email system to reduce the prevalence of fake emails sent from FAU addresses.
Downtime window start: 5:00 AM
Downtime window end: 7:00 AM
Affected services: email
Affected systems: bertx, ironportnw, boc22esa02, nwesa02
Expected End-user impact: During this time, regular email users should see no problems. Legitimate email senders who have not pre-arranged with OIT to either verify or relay their email will probably experience erratic delivery of their emails. The emails will either end up in recipients’ spam/junk folders or simply not delivered due to non-compliance.
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Papercut security enhancement
Description of change: Disallow any cryptographic protocol below TLS 1.2.
Downtime window start: 4:00 AM
Downtime window end: 7:00 AM
Affected services: Papercut printing.
Affected systems: Boc22pcapp01 and Boc22pcapp02.
Expected End-user impact: During this window Papercut printing will be available sporadically.
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Add additional disk space to Jira/Confluence’s production server
Description of change: Increase the disk space on jira.fau.edu. This will require a reboot to allocate the new space.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: Confluence and Jira
Affected systems: N/a
Expected End-user impact: Jira and Confluence will be down for the reboot
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