OIT Systems Maintenance, Thur. April 11 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/11/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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SSO Upgrade
Description of change: OIT will upgrade the ​prompting system in the Single Sign On System so users of slower services do not see the continue button if they do not have any tasks to complete. OIT is also introducing prompts for student 2Factor enrollment.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: All Systems that user SSO including Canvas, Workday, and others.
Affected systems: Shibboleth servers
Expected End-user impact: During this time, single sign on may stop working for 10 – 15 minutes while we redeploy the prompting service.

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MyFAU MyInfo Upgrade
Description of change:  OIT will update the Znumber channel in MyFAU to provide more detailed information about the student to decrease help desk calls. ​
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: MyFAU ​
Affected systems: Production Payara SSO Auth servers
Expected End-user impact: During this time, the channel will go offline for 60 seconds. ​

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Banner Maintenance
Description of change: OIT will be upgrading the BANNER system with a Financial Aid upgrade and a Financial Aid Self Service patch during the maintenance window.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: No service impact expected
Affected systems: Banner
Expected End-user impact: During this time, no end user impact expected

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Posted in Banner and Admin Systems, Systems