Owl Done and possibly other FAU services unavailable

At this time we have identified that Owl Done is unavailable. We are currently investigating the cause and will update the status as we learn more. Other FAU services may also be affected.

We apologize for any inconvenience.


Posted in Banner and Admin Systems, Educational Technologies, Systems, Uncategorized

OIT Systems Maintenance, Thurs. June 11 from 1:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/11/2020 from 1:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


BANNER XE DB Upgrade 9.18.0 release and co-requisite releases
Description of change: OIT ​Production Support will upgrading Banner XE database and modules to a new version.
Downtime window start 6/11/2020 1:00 AM
Downtime window end 6/11/2020 7:00 AM
Affected services: Banner XE System, Self-Service
Expected End-user impact: During this time, the Banner system and Banner services, such as Self-Service will be unavailable the installation of the code.​


Posted in Banner and Admin Systems