down for maintenance Tuesday September 22nd 3AM-5AM will be down periodically on the morning of September 22nd between 3AM and 5AM for hardware patches. During this time access to Citrix remote apps will be limited.

Posted in Instructional Technologies, Systems

Canvas: “Content retrieval failed” when inserting Mediasite content into Canvas

Content retrieval failed, please try again or notify your system administrator of the error.

Users will encounter this error when attempting to embed Mediasite presentations into Canvas. Please see the link below for more information and a workaround.

Posted in Canvas / LMS, Lecture Capture