OIT Systems Maintenance, Thurs. May 27 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/27/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Voice Server Maintenance
Description of change: ​OIT will be performing maintenance on voice servers between 10:00 P.M. on May 27th ​and 2:00 a.m. on May 28th. Remote phones may have connectivity issues during the maintenance.
Downtime window start: 5/27/2021 10:00 PM
Downtime window end: 5/28/2021 2:00 AM
Affected services: ​Phones and Phone Calls
Expected End-user impact: ​Remote Phones may experience 2-5 minute intermittent outages during the window. Phones on campus will experience one 30 second outage.

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Server Configuration Change
Description of change: ​​OIT will be making a configuration change to some file servers at 3am. There is no expected end user impact.
Downtime window start: 5/27/2021 3:00 AM
Downtime window end: 5/27/2021 3:15 AM
Affected services: ​File shares on andisec
Expected End-user impact: ​After the configuration change users will only see files and folders they have access to on andisec.

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Server Upgrade
Description of change: ​​OIT will be upgrading the operating system on two computer management servers between 3am and 7am.
Downtime window start: 5/27/2021 3:00 AM
Downtime window end: 5/27/2021 7:00 AM
Affected services: ​SCCM computer management
Expected End-user impact: During the upgrade, there may be possibly slow or failed application/OS deployments.

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Data Storage System Troubleshooting
Description of change: ​We are performing some troubleshooting to try to narrow down a non-critical problem that we have observed in one of our data storage systems.
Downtime window start: 5/27/2021 6:00 AM
Downtime window end: 5/27/2021 7:00 AM
Affected services: Data storage
Expected End-user impact: There is no end-user impact expected with this change.

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Voice Server Maintenance
Description of change: OIT will be upgrading the voice network.​
Downtime window start: 5/27/2021 9:00 PM
Downtime window end: 5/27/2021 12:00 AM
Affected services: Phone Calls​
Expected End-user impact: No end-user impact is expected with this change.

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Posted in Network and Telecom, Systems