Please note that we are experiencing performance issues with Workday.
[Resolved] Zoom – Website inaccessible
Zoom has resolved issue that was causing a subset of users to be unable to reach zoom.us.
Posted in Canvas / LMS, Video Conferencing
Zoom – Website inaccessible
Zoom monitoring has detected an issue causing a subset of users to be unable to reach zoom.us. Zoom engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted in Canvas / LMS, Video Conferencing
[RESOLVED] Registration website unavailable
UPDATE: The issue has been resolved and the registration website is available again.
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The Registration website is currently unavailable. OIT is investigating and working to resolve the issue as soon as possible. Please check back shortly for an update.
We apologize for the inconvenience this may cause.
OIT
[RESOLVED]Account Activations and Password resets unavailable
We are currently investigating issues with password resets and account activations.
We apologize for the inconvenience and will update this status as soon as possible.
OIT
Zoom Software, Required Update
On November 5th, 2022, customers will be required to update their Zoom client to version 5.8.6 or higher. This is a system-wide requirement enforced by Zoom. FAU users should already be using version 5.10 or higher. Users should always use the latest version, when possible. Failure to upgrade will result in loss of access to the entire zoom network.
Users can download the latest Zoom clients at: https://zoom.us/download
Posted in Canvas / LMS, Video Conferencing
OIT Systems Maintenance, Thurs. Nov 3 from 12:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/03/2022 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Oracle Identity Manager (OIM) Database View Update
Description of change: An Oracle Identity Manager (OIM) database view and related program will be modified for the Google to Microsoft migration project. Adding functionality to track changes for students in multiple areas in Banner.
Downtime window start: 11/03/2022 12:00 AM
Downtime window end: 11/03/2022 6:00 AM
Affected services:
End-user impact: No downtime or user interruptions are expected.
Server updates
Description of change: OIT will apply updates to servers that host GradeMan, ServiceAwards, SoftLic,TechFee
Downtime window start: 11/03/2022 12:00 AM
Downtime window end:11/03/2022 3:00 AM
Affected services: GradeMan, ServiceAwards, SoftLic,TechFee
End-user impact: The services listed above will be offline while updates are being applied.
REDCap Update
Description of change: OIT will apply updates to REDCap
Downtime window start: 11/03/2022 12:00 AM
Downtime window end: 10/28/2022 1:00 AM
Affected services: REDCap
End-user impact: REDCap service will be offline during update.