Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/09/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server software upgrade
Description of change: OIT will be upgrading software on a secure file server
Downtime window start: 03/09/2023 3:00 AM
Downtime window end: 03/09/2023 3:30 AM
Affected services: All ANDISEC shares
End-user impact: ANDISEC shares will be unavailable for a short period of time during the window.
Adding two new load balancers to BigIP cluster
Description of change: OIT will be adding two BigIP load balancers to prepare for future changes.
Downtime window start: 03/09/2023 6:00 AM
Downtime window end: 03/09/2023 7:00 AM
Affected services: All services served by virtual servers hosted by the BigIP load balancers. These include but may not be limited to: owlapp, sso, papercut, sas, myfau, banner, talisma, oud, www, filelocker, ds/ldap, dmz entry point for various coldfusion/grails/tomcat applications, tms, sctforms, etc.
End-user impact: No end-user impact is expected during this time.
Raiser’s Edge Integration with Workday
Description of change: The purpose of this change is to automatically import data from Raiser’s Edge (FAU’s fundraising and donor management software) into Workday.
Downtime window start: 03/09/2023 10:00 AM
Downtime window end: 03/09/2023 11:00 AM
Affected services: Workday and Raiser’s Edge
End-user impact: No end-user impact is expected.
Description of change: OIT will perform a routine REDCap update.
Downtime window start: 03/09/2023 12:00 AM
Downtime window end: 03/09/2023 1:00 AM
Affected services: REDCap
End-user impact: Service will be offline during update.