[RESOLVED] TouchNet Systems Maintenance, Friday, August 11th from 3:00 AM to 7:00 AM

The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, August 11th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.

Posted in Banner and Admin Systems, Workday

New MYFAU design launches 7/31/23 4am-6am

UPDATE: Icons are now loading properly. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”

UPDATE: Some icons are not loading properly and we are working to resolve as soon as possible. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”

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MYFAU will launch a redesign from 4am-6pm. During this time some pages may not load or show an error while we make the changes. Please clear your browsers cache if you experience an error after 6am. FAU | Clear Your Cache Also, if you have any bookmarks saved and the page is not properly loading, please visit https://myfau.fau.edu

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Systems, Uncategorized