Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/25/2024 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
VPN Client Maintenance
Description of change: OIT will be making a configuration change to advanced VPN clients to prevent an authentication issue with newer client builds. We will also be pushing out client upgrades.
Downtime window start: 01/25/2024 8:00 AM
Downtime window end: 01/25/2024 8:05 AM
Affected services: Advanced VPN clients
End-user impact: Users of the advanced VPN client will perform SSO authentication using their default browser instead of the FortiClient built-in browser.
Windows advanced client users will also be prompted to reboot their computer for a client upgrade. Mac users will be prompted for an upgrade but not required to reboot.
Description of change: We are incorporating language in the Native App, Banner, GradCas, and Owldone to obtain consent from students regarding SMS messages. This is to ensure compliance with regulatory requirements.
Downtime window start: 01/25/2024 3:00 AM
Downtime window end: 01/25/2024 8:00 AM
Affected services: Native App, Banner, GradCas, and Owldone
End-user impact: No end-user impact is expected during this time.
Admissions Application Upgrade
Description of change: OIT will be performing an upgrade to the Graduate Admissions Applications
Downtime window start: 01/25/2024 7:00 AM
Downtime window end: 01/25/2024 7:05 AM
Affected services: College of Business Graduate Admissions Application, Study Group Admissions Application
End-user impact: The application will be offline for a few minutes at 7 am
BHRIC Server Maintenance (SHS SQL Server)
Description of change: OIT will migrate the SHS SQL server to a new environment. This impacts SHS and CAPS using the software Clockwork.
Downtime window start: 01/26/2024 9:00 PM
Downtime window end: 01/28/2024 9:00 PM
Affected services: Clockwork (Scheduling App)
End-user impact: During this time programs that write to this database will be offline.