OIT Systems Maintenance

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, September 5 and Friday, September 6 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Banner Database updates
Description of change: Ellucian will be performing quarterly patch updates on Banner and other related database servers.
Downtime window start: 09/05/2024 2:00 AM
Downtime window end: 09/05/2024 6:00 AM
Affected services: Banner production, Appworx, Harvest, Follett bookstore, Oracle Enterprise Manager, ODS, Data Warehouse, Self Service, Touchnet
End-user impact: Listed services will be unavailable during this time.


Server Maintenance
Description of change: OIT is updating components to ensure document management websites remain secure.
Downtime window start: 09/05/2024 4:30 AM
Downtime window end: 09/05/2024 5:00 AM
Affected services: Onbase document management system
End-user impact: No end-user impact is expected


Server Maintenance
Description of change: OIT is updating components to ensure user account information servers (LDAP) maintain their secure communications channel.
Downtime window start: 09/05/2024 5:30 AM
Downtime window end: 09/05/2024 6:00 AM
Affected services: Applications that are custom configured to rely on the OUD (Oracle Unified Directory) LDAP servers directly instead of their frontend BigIP entry point.
End-user impact: No end-user impact is expected


Server Maintenance
Description of change: ​OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.​
Downtime window start: 09/06/2024 2:00 AM
Downtime window end: 09/06/2024 7:00 AM
Affected services: Single-Sign On (SSO), email
End-user impact: No end-user impact is expected​


Server Maintenance
Description of change: ​OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.​
Downtime window start: 09/06/2024 2:00 AM
Downtime window end: 09/06/2024 7:00 AM
Affected services: There is no downtime expected
End-user impact: No end-user impact is expected​


Posted in Banner and Admin Systems, Email, Systems, Uncategorized