Upgrade Banner INB/Forms Servers – April 26 from 4:00AM to 5:00AM

Please be advised that OIT will be installing an update to Banner forms tomorrow morning between 4:00am and-5:00am. This update will resolve an issue with accessing Banner that is related to the new version of Java.

Banner will be unavailable during this time and once the update has been installed you may need to clear the Java cache on your computer(s). Below are instructions for Windows and Mac operating systems.

 To clear your Java cache in Windows:

1. Click Start > Control Panel.
2. Locate and double click the Java icon in the Control Panel.
3. Click Settings under Temporary Internet Files.
4. Click Delete Files.
5. Select all boxes and click OK on Delete Temporary Files window.
6. Click OK on Temporary Files Settings window.
7. Click OK to close the Java Control Panel.

 To clear your Java cache in Mac OS X:

1. Double click your Mac hard drive.
2. Double click Applications.
3. Double click Utilities.
4. Double click Java Preferences.
5. Click the Network tab.
6. Click the Delete Files… button.
7. You are prompted to delete your temporary files for Java. Make sure all boxes are selected with check marks. Click OK.
8. Close the Java Preferences window.