New Account Information Emails

We are receiving many reports of users receiving emails with the subject “Account Information” and with a from address of “donotreply@oracle.com”.  These emails are being generated inadvertently by a system on the FAU campus and should be disregarded. These are not phishing scams and your information is not at risk. We are working to stop the transmission of these emails.

An example of one of the emails is below:

 

From: donotreply@oracle.com [mailto:donotreply@oracle.com]
Sent: xxxxxx
To: xxxxxxx
Subject: New Account Information

 

An account has been created for you with the following details. You will be required to change your password on next login.

UserID: xxxxxxxx
Password: xxxxxxx

For any issues, please contact [admin email or phone]

 

Posted in Email

Emergency Network Maintenance – October 3rd from 3:00 a.m. until 6:00 a.m.

Communication Infrastructure will be performing emergency network maintenance tonight from 3:00 a.m. until 6:00 a.m. in order to resolve ongoing network stability issues. While network redundancy in place is expected to enable the maintenance to be performed with minimal to no downtime, there may be periods of intermittent, slow or no connectivity on the Boca Raton campus that may affect services including Blackboard, MyFAU and Exchange email during the maintenance window.

Posted in Network and Telecom

Emergency Internet Maintenance from Midnight until 6:00 a.m.

Due to ongoing problems with the fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency third-party maintenance that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. We are making efforts to ensure that most services including Blackboard and MyFAU are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage, including a 20 minute disruption in service around 2:00 a.m.

You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.

For on-campus residents, services should continue as usual including outside access to the internet with the exception of the 20 minute disruption at 2:00 a.m..  Users from off-campus may be unable to reach some services overnight starting at midnight.  We apologize for the unavoidable disruption of services.

 

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

Network Maintenance – Sunday August 24th from 4:00 a.m. until 5:00 a.m.

OIT will be performing network maintenance from 4:00 a.m. until 5:00 a.m. on Sunday August 24th. During this time, there will be approximately 20 minutes of downtime affecting connectivity between FAU and the internet. This service outage will affect access to most of FAU’s services including Blackboard, MyFAU, VPN and Exchange email.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

Network Maintenance – Friday July 4th from 4:00 a.m. until 5:00 a.m.

OIT will be performing network maintenance on Friday July 4th from 4:00 a.m. until 5:00 a.m.  During this time, there will be a network interruption lasting between 15-20 minutes affecting connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[Completed] Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

OIT will be performing network maintenance on Sunday June 22nd from 4:00 a.m. until 5:00 a.m.  During this time, there will be a network interruption lasting between 15-20 minutes which will affect connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

(Completed) Network Maintenance – Tuesday May 6th from 2:00 a.m. until 3:00 a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Educational Technologies, Systems