We are currently experiencing a network switch failure in Fleming that is affecting the wired, wireless, and phone network on the 3rd and 4th floor.
SPOT evaluation issues
We are currently aware and investigating reported issues with SPOT evaluations for faculty. We will update this status once we have additional information or the issue is resolved.
We apologize for any inconvenience.
OIT
Guest Wireless is currently offline.
Guest Wireless is currently offline. We are investigating the issue and will update this post regularly.
OIT
Posted in Network and Telecom
Network Registration is currently offline
Network Registration is currently offline when accessed from unregistered devices. We are investigating the issue and will update this post regularly. Users can use an already registered device to access https://talon.fau.edu/netreg while we investigate the issue.
OIT
Posted in Network and Telecom
Some Office 365 users may be unable to access their mailbox via Outlook Web App
Some Office 365 users may be unable to access their mailbox via Outlook Web App: Outlook.fau.edu
If you experience an issue accessing your email via the web browser, please access your email via the Outlook application, or Mobile application.
We will continue to monitor the Microsoft advisory and post any updates.
OIT
OIT Systems Maintenance, Thurs. July 29 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/22/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 3:00a.m. until 7:00 a.m. on July 29th. During this time, access to the network registration system, Banner, Degree Auditing, Transcripts, payments, and reporting systems may be unavailableOIT will be upgrading print services on the Jupiter campus from server 2016 to server 2019.
Downtime window start: 7/29/2021 3:00 AM
Downtime window end: 7/29/2021 7:00 AM
Affected services:
Banner production
Admin Pages (Forms)
Application Navigator
Banner Access Manager
Banner self-service
Touchnet – Payments/Deposits
Workflow
uAchieve – DARS
FLVS
Transcripts
Appworx
Harvest
ODS
FAUDW Warehouse
DWPROD: OwlDone
DWPROD: FinancialAid Attendance Survey
IEAP Warehouse
WebFOCUS/ReportCaster
OIM
Account claiming
Password resets
MSOP Instance
ACH_PROD: ACH or VPAS
GBP_PROD: Mandatory Course Entry Quiz
WORKDESK_PROD: accounts.fau.edu – Accounts Self Service
CANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas
FAUVISITOR_PROD: Wireless network authentication for guests.
FREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu/*, egrades.fau.edu/* (except egrades itself)
GROUPER_PROD: Group Management – grouper.fau.edu
PHONEBILL_PROD: Phonebill application pre latest system.
PWDEXPIRE_PROD: Password expiration
REG_PROD: network registration, talon.fau.edu/netreg, talon.fau.edu/networkregistrationadmin, DHCP Logger
FREVVO61_PROD: Frevvo
NEWUNDERGRAD_PROD: Undergraduate Admissions
OWLAPP_PROD: Graduate Admissions
OWLRESIDENCY_PROD: Residency Project
ONBOARDUSR: OwlDone
Expected End-user impact: The listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.
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Server Upgrade
Description of change: OIT will be upgrading one of its infrastructure servers.
Downtime window start: 7/29/2021 3:00 AM
Downtime window end: 7/29/2021 4:00 AM
Affected services: DNS lookups on dnsnw1.fau.edu
Expected End-user impact: DNS lookups on dnsnw1.fau.edu will fail during the maintenance window.
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Server Maintenance
Description of change: OIT will be performing server maintenance on a core system from 5:00a.m. until 7:00 a.m. on July 29th. During this time, access to the Mediasite application may be unavailable
Downtime window start: 7/29/2021 5:00 AM
Downtime window end: 7/29/2021 7:00 AM
Affected services: Mediasite
Expected End-user impact: Mediasite application will be offline during the move
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Remote Desktop Connectivity Issues
We are receiving multiple reports of users unable to remotely connect (Remote Desktop) to computers on campus. We are currently investigating and will update once we have more information.
OIT
[Resolved] AT&T Outage affecting phone service
Our service provider AT&T is currently experiencing a widespread outage which is affecting phone and internet service. On campus phones, as well as AT&T cell phones may be affected. They are working to resolve and we will update as we receive additional information.
OIT
Posted in Network and Telecom, Uncategorized
[RESOLVED]Google Gmail disruption
Update from Google:
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The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. If you are still experiencing an issue, please contact us via the Google Help Center.
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We have recieved multiple reports of being unable to email gmail users. Google status does show they are currently experiencing a disruption with their gmail services.
We will continue to monitor and update as we receive additional information.
OIT
Posted in Email, Uncategorized
Google Apps- including Owl Mail unavailable
Google Apps are currently experiencing an outage. Student Owl Mail email, YouTube, Google Drive, and other google services may not be available or you may not be able to login. We will update as google provides additional information.
OIT