The connectivity issues between AT&T and FAU appear to be improving and FAU services should be generally available to users on AT&T internet connections at this time. We are still seeing small amounts of packet loss, however, affecting both AT&T and Comcast. These disruptions appear to be the result of several fiber cuts across south Florida causing congestion at ISPs.
AT&T Connectivity Issues to FAU
AT&T internet users are currently experiencing issues connecting to FAU. Other internet service providers that utilize AT&T connectivity may also be affected. As a result of these issues, some users will experience dropped traffic, slow-loading web pages, and other degradation of performance. We will provide an update when we have more information.
Mediasite Update
The vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[NETWORK DISRUPTION] – Boca Raton Campus – 9:35 a.m. to 9:45 a.m.
The Boca Raton campus experienced network disruptions between 9:35 a.m. and 9:45 a.m. today due to hardware issues. These disruptions may have prevented users from accessing FAU technology services as well as access to the internet from most FAU campuses.
Posted in Canvas / LMS, Network and Telecom
Mediasite Update
Sonic Foundry will be updating Mediasite Video Cloud to the latest release during the scheduled maintenance window on August 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
Simple Syllabus Working Slower Than Usual
Simple Syllabus is experiencing slow-downs and sporadic errors because of start-of-semester web traffic. They have notified us that they are addressing this issue through the evening to bring things back up to speed.
Posted in Canvas / LMS, Educational Technologies
RESOLVED: Some Mediasite Catalog Presentations Unavailable
The issue preventing some users from accessing Mediasite Catalog presentations has been resolved.
Tagged with: Canvas, Mediasite
Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized
Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized
Mandatory Zoom Client upgrade
Zoom has identified a vulnerability in Zoom Desktop Clients 5.15.0 (Windows/macOS), 5.15.1 (Windows), and certain other products (i.e., iOS, Android, Linux, Zoom Rooms, SDK) – primarily versions 5.15.0. Users on these versions will be prompted to update before they can join meetings and these versions will no longer be available for download.
[Resolved] Canvas users experiencing slowness with multiple features
This incident is resolved and all services are back to normal operation.
Posted in Canvas / LMS, Instructional Technologies
Mediasite Maintenance
Sonic Foundry will be updating FAU’s Mediasite to the latest release during their scheduled maintenance window on May 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture