Immediate MyFAU Maintenance 12:00 pm 9/11/2015

MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.

 

We will update this post regularly with updated information should this timeline change.

Posted in Educational Technologies, Email, Systems

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled.  If you see any abnormal problems, please report it to systems@fau.edu.

 

thanks

norman

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again. 

OIT

=======================================-

We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

[completed] Emergency Network Maintenance

The emergency network maintenance performed this morning has been completed.

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

[Resolved]Office 365 unavailable through web browsers

Office 365 email is currently unavailable through web browsers. Email clients and devices set up appear to be functioning as normal.

We apologize for any inconvenience and will update status as it changes.

OIT

Posted in Email

lists.fau.edu site slowness

We are currently experiencing slowness with our lists.fau.edu website.  We are working to resolve the issue as soon as possible.

We apologize for the inconvenience.

Posted in Email, Systems, Uncategorized

OIT Systems Maintenance, Thurs. July 9 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 7/9/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted: ***************************************************
IronPort Upgrade
When: 6:15AM – 6:35AM
Affected services: None
Affected systems: None
Description of maintenance: ​Upgrade Ironport (bertx.fau.edu) to version 9.1.0-032
User impact: No end-user impact is expected

***************************************************
Storage hardware relocation
When: 3:00AM – 3:30AM
Affected services: Labs fileserver, Labs webcam servers, Labs software licensing system, IDM, Grouper, Starfish, Talisma, Xitracs, Wildfly, R25, Team Dynamix incoming email, Crystal Reports, Financial Aid webserver​
Affected systems: as2, boc22dellome, boc22mbam, boc22nasmvi2, boc22omelab, boc22pernix1, boc22r25, boc22spapp2, boc22spwfe2, boc22tmdynamix, boc22vcenter2, bocdcfau02, bocdcirm02, cas2, comvmadi02, comvmsql02, comvmweb02, crystalreports, dhcpboc0, dnsboc0, evisionsprod, fauweb6, finaid, flashgordon, googlemigrate, grouper, groupert, idm1, idm-gateway-p, labcamsrv1, labcamsrv2, labcamsrv3, labcamsrv4, ldapboc0, lintalon2, ls1, ls3, Mastermind, metadata, osdlicsrv, scac, shibboleth1, starfish, talapp01, talapp02, talonx1, ugappt1, wildfly1, wildfly2, wildfly3,  wildflyadmin, xitracs​
Description of maintenance: OIT will be phyiscally moving the storage that supports a number of systems.
User impact: During the window these systems will be unavailable.​​

***************************************************
Single-Sign On Usability Improvement
When: 3:00AM – 5:00AM
Affected services: Blackboard, Workday, Outlook web access, OwlApps (Google Applications and Gmail), Library Services. College of Business Media Streaming​, all signle sign on services.
Affected systems: cas1.fau.edu, cas2.fau.edu
Description of maintenance: The single sign on system will be updated to notify users that they cannot bookmark or leave the browse sitting on the single signon pages. ​
User impact: Single Sign On will be offline for 10 – 15 minutes during the upgrade. This downtime will prevent users for accessing the above services. ​

***************************************************

Posted in Email, Systems, Uncategorized

[RESOLVED]Email delay

We are currently experiencing some email delays. We are working to resolve this issue as soon as possible and apologize for any inconvenience.

OIT

Posted in Email

Single Sign On Updates Friday June 19, 2015 3am – 5am

The Single Sign On system will be upgrade Friday June 19, 2015 3am to 5am. During this time users may not be able to access services such as Banner Self Service, Network Registration Blackboard, Owl Applications, and the Help Desk.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[RESOLVED]Possible email in junk folder for office 365 users

The spam filtering in office 365 has changed and is causing messages to end up in junk mail when normally they don’t.

We are working to resolve as soon as possible and apologize for the inconvenience.

OIT

Posted in Email