Just after midnight tonight, between 12:01 am and 6:00 am, OIT will perform an emergency update to the network router on the Boca Raton campus. This update will cause an interruption to the data and telephone networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.
Thank you
** UPDATE – 2:23pm **
We have stabilized the network and all services should be functioning as normal at this time. We will be doing emergency maintenance at midnight in which there may be intermittent loss of network connectivity. We appreciate your patience and apologize for any inconvenience.
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We are currently experiencing network connectivity issues. This is mainly affecting wireless connections on all campuses. OIT is working to resolve the issues as soon as possible.
We apologize for any inconvenience this may cause.
OIT
*****UPDATE*****
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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TouchNet will be performing routine server maintenance from 3:00 a.m. to 7:00 a.m. on Wednesday 3/16/2016.
All student payment services and marketplace sites will be unavailable during this time.
OIT will be performing network maintenance on Wednesday, March 9 from 12:01 a.m. until 4:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 15 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.
Thank you
The network outage in the Library has been resolved.
Thank you
We are experiencing a partial network outage in the Library on the Boca Raton campus. We are replacing the hardware now.
Thank you
Starting Monday, March 7, through Wednesday, March 9, 2016 between the hours of 9:00 pm and 6:00 am, the Communications Infrastructure team will begin upgrading the VoIP telephones at all campus locations. During this time the phones will require a fifteen-minute reboot after receiving the upgrade. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you
“Resolved” AT&T has repaired the Phone Cable and all services are back working properly.
“Update” The expected resolution date is Monday 2/22/2016 no specific time on Monday has been given.
We are experiencing an issue with the Telephones on the Ft Lauderdale Campus (HEC Tower) . A Cable has been cut that feeds the Building and the Vendor has been notified. The Phone system is in Survivability mode which allows out going calls, Campus to Campus calls but incoming from off campus has been effected.
** Update ** 3/6/2016 ** 12:30pm
Maintenance is taking longer than expected. There is currently no ETA for completion. Please watch this site for further updates. We apologize for the inconvenience
** Update ** 3/6/2016 ** 12:30pm
On Sunday, March 6, 2016, between 12:01 am and 6:00 am, OIT will perform an upgrade to the network router on the Boca Raton and Jupiter Campus. This upgrade will cause an interruption to the data and telephone networks on the Boca Raton and Jupiter campus. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.
Thank you