** The issue has been resolved. Please contact the Help Desk if you continue having issues. **
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Password changes are currently not working. Please hold off from changing your password at this time. We are working to resolve the issue as soon as possible.
We apologize for the inconvenience.
OIT
Blackboard maintenance has completed and all blackboard services are functioning.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/16/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Web Based Authentication Upgrade
When: 5:00AM to 6:00AM
Affected services: sso.fau.edu, Blackboard, Self Service, and Single Sign On service.
Affected systems: cas1, cas2, shibboleth1, shibboleth2
Description of maintenance: OIT will upgrade backend infrastructure releated to how we authorize third party services for authentication into Single Sign On.
User impact: Users may experience temporary issues accessing some single sign on services.
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Upgrade Identity Manager to Google Applications Connection
When: 3:00AM to 6:00AM
Affected services: Identity Manager and Google Appplications
Affected systems: idm1, idm2, idm4p
Description of maintenance: OIT will be upgrading the connection between Google Applications and Identity Manager
User impact: User accounts and password syncronizations will be delayed during the maintenance window.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/09/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Upgrade Identity Manager to Google Applications Connection
When: 3:00AM to 6:00AM
Affected services: Identity Manager, Google Applications
Affected systems: idm1, idm2, idm4p
Description of maintenance: OIT will be upgrading the connection between Google Applications and Identity Manager
User impact: User accounts and password synchronizations will be delayed during the maintenance window.
We are currently experiencing intermittent issues with MyFAU. We are currently working on resolving the issue.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/02/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Office365 and Single-Sign on integration
When: 4:00AM – 5:00AM
Affected services: Office 365, Outlook on 365, Health on 365, Microsoft Azure
Affected systems: adfs.fau.edu and its cluster members
Description of maintenance: Configure Office365 to use sso.fau.edu for authentication. This will allow users visiting various systems include Blackboard and MyFAU to directly access Office365 without needed to enter their password again.
User impact: There will be no downtime. Users will be able to access Office365 services without reauthenticating after logining into any Single Sign On Service such as Blackboard and MyFAU
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Upgrade Identity Manager to Google Applications Connection
When: 3:00AM – 6:00AM
Affected services: Identity Manager and Google Appplications
Affected systems: idm1, idm2, idm4p
Description of maintenance: We will be upgrading the connection between Google Applications and Identity Manager
User impact: User accounts and password syncronizations will be delayed during the maintenance window.
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Rebalance electrical loads in NTS datacenter.
When: 3:00AM – 6:00AM
Affected services: DNS/DHCP/LDAP/AD, all NTS services, HPC camera recording, all Codian services on the Jupiter campus, Facilities’ ESX instance.
Affected systems: Jup17HV01&02, JUPDCFAU01 and JUPDCIRM01, all NTS servers, Codian devices, HPC camera systems, facilities ESX server.
Description of maintenance: Currently B phase is handling the majority of the electrical load in RF219. We will be shutting down all systems in that room and redistributing the load equally to phase A, B, and C. Once the loads have been shifted, we will power all systems back up.
User impact: All services related to DHCP/DNS/LDAP, authentication, NTS services, Codian services, and HPC camera recording will be unavailable.
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Oracle Patchset Installation
When: 3:00AM – 5:00AM
Affected services: Banner Production (FAUP)
Affected systems: bannerprd, bannerprddr
Description of maintenance: Install latest Oracle patchset for production databases
User impact: User may report that they are not able to login to one or more of the affected systems.
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Add CPU/Memory to Virtual machine
When: 3:00AM – 5:00AM
Affected services: Resource25 (R25B) and IEA Reporting Database (IEAP)
Affected systems: boc22ora05.fau.edu
Description of maintenance: Adding additional CPU and RAM to virtual machine.
User impact: Services may be unavaialble during the window
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Banner Financial Aid 8.22.1.1 upgrade and 8.22.1 patches
When: 3:00AM – 7:00AM
Affected services: None
Affected systems: Banner Financial Aid
Description of maintenance: Install Banner Financial Aid 8.22.1.1 upgrade and 8.22.1.1 and 8.22.1.2 patches to Production.
User impact: No end-user impact is expected
FAU’s Online payment systems (TouchNet) will be unavailable on Friday, April 3 from 6:00am until 10:00am.
***All Electronic Payments and Refunds will be disabled during this time ***
If you receive a message with the subject line: “Retailer Statement for 2524500”, please DO NOT open this message.
We are taking the necessary steps to prevent this message from propagating to the university community further.
We apologize for any inconvenience this may have caused you. We will also take the necessary steps to clean up any infected system.
Office of Information Technology
[Update 1:08PM] – Microsoft has acknowledged the issue with their Lync service on 365. Microsoft engineers are currently working to resolve the issue.
Some users are reporting issues with Lync when signing-in. We are currently investigating this issue and its relation to the maintenance performed this morning.
Thank you,
Systems