Blackboard maintenance has completed and all blackboard services are functioning.
OIT Systems Maintenance, Thurs. March 12 from 3:00AM – 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/12/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Single-Sign On for Office365
When: 4:00AM – 5:00AM
Affected services: Office 365, Outlook on 365, Health on 365, Microsoft Azure
Affected systems: adfs.fau.edu and its cluster members
Description of maintenance: Configure Office365 to use sso.fau.edu for authentication. This will allow users visiting various systems include Blackboard and MyFAU to directly access Office365 without needed to enter their password again.
User impact: There will be no downtime. Users will be able to access Office365 services without re-authenticating after logging into any Single Sign On Service such as Blackboard and MyFAU
***************************************************
Decommission Blackberry system
When: 6:00AM – 6:15AM
Affected services: Blackberry Enterprise Server
Affected systems: besnode01
Description of maintenance: OIT will be decomissioning the Blackberry Enterprise Server. All users with Blackberries are now using ActiveSync to send/receive mail and BES is no longer needed.
User impact: No end-user impact is expected
***************************************************
Blackboard Maintenance
When: 5:00AM – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: Apply Hotfix to fix issue with Blackboard Enterprise Surveys
User impact: Blackboard temporarily unavailable
***************************************************
Single Sign On Maintenance Complete
The maintenance to the Single Sign On system has been completed. Please report any problems to the Help Desk at helpdes.fau.edu.
OIT Systems Maintenance, Thurs. March 5 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/05/2015 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Upgrade NetApp filers bocana03 and bocana04
When: 6:00AM to 7:00AM
Affected services: ANDI drives
Affected systems: bocana03, bocana04
Description of maintenance: Upgrade NetApp filers bocana03 and bocana04 from 8.1.4P2 to 8.1.4P7, which contains the latest security fixes.
User impact: There might be a 30 second pause while filer fails over to its partner. If so, try reconnecting to network drive.
***************************************************
Blackboard Building Block Updates
When: 3:00AM to 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will be updating several Building Blocks including : Retention Center, Achievements, Blackboard Mobile, and Self and Peer Assessment
User impact: Blackboard will be intermittently unavailable during this process which will require multiple restarts.
***************************************************
LDAP Account Lockout
When: 12:00AM to 12:05AM
Affected services: Self Service, Single Sign On, Blackboard, Shibboleth, CAS, Google Applications, and NetID authentication.
Affected systems: ldapboc0, ldapboc1, cas1, cas2
Description of maintenance: To decrease the likely hood of users accounts being attacked via single sign on we plan to lock accounts for 5 minutes after 10 failed logins.
After implementation users who fail to successfully login to single sign on 10 times will have their accounts locked for 5 minutes. This change will help protect numerous services from potential data breach.
User impact: SSO will be offline for a short period of time while we upgrade the CAS server.
***************************************************
Glibc patch reboot
When: 12:00AM to 12:15AM
Affected services: PCI-DNS, DNS forwarder for PCI systems
Affected systems: All systems on PCI networks that utilize DNS
Description of maintenance: OIT will reboot a server that was recently converted from from redhat linux to scientific linux and patches were applied including glibc update.
User impact: No impact is expected. Although clients cache their DNS responses, we are planning the maintenance during a time that PCI services are not in use in order to be cautious.
***************************************************
NetApp storage filer Upgrade, Tuesday Mar 3, 2015
The Office of Information Technology will be upgrading NetApp storage filers tomorrow between 6 a.m. and 7 a.m. Applications may see a 30 second pause while the filer fails over to its partner.
OIT Systems Maintenance, Thurs. February 19 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/19/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
PaperCut Color Queue Driver Changes
When: 4:00AM – 7:00AM
Affected services: PaperCut
Affected systems: Boc22pcprt01
Description of maintenance: PaperCut Color Queues will be changed to Toshiba Universal 2 drivers from HP Universal PS 3 drivers due to a color printing issue with the HP Universal.
User impact: Printing to color printers in PaperCut during this time will be disrupted.
***************************************************
Posted in Systems
[RESOLVED] Single-Sign On Issues
We are currently experiencing issues with Single-Sign On (SSO). This impacts all services that are using single-sign on – Blackboard, Self-Service, Gmail, Help Desk, Network Registration, and more. We are working on resolving the issue and will update as we know more.
We apologize for the inconvenience.
OIT
OIT Systems Maintenance, Thurs. Feb 12 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/12/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Add dedicated library print server to PaperCut
When: 3:00AM – 7:00AM
Affected services: PaperCut printing in the Boca library
Affected systems: PaperCut
Description of maintenance: Add a new print server called boc22pclyprint01. Move the library printers from boc22pcprt01 to boc22pclyprint01
User impact: Users in the library will not be able to print until this process is complete.
***************************************************
Undergraduate Admissions Application Server Restarts
When: 5:00AM – 5:30AM
Affected services: Undergraduate Admissions Application
Affected systems: boc22ug00.fau.edu, boc22ug01.fau.edu, boc22ug02.fau.edu, boc22ug03.fau.edu, boc22ug04.fau.edu, boc22ug05.fau.edu, boc22ugadmin.fau.edu
Description of maintenance: Restarting the Apache Tomcat instances for apply.fau.edu (Undergraduate Admissions Application version 2) in order to allow Housing and LINK information to be parsed into Banner.
User impact: No end-user impact is expected
***************************************************
Stop WINS services
When: 6:00AM – 6:05AM
Affected services: WINS
Affected systems: ecswins01, ecswins02
Description of maintenance: OIT will be stopping the WINS services on ecswins01 and ecswins02. This is the second step in fully decommissioning WINS services.
User impact: No end-user impact is expected
***************************************************
Posted in Systems
[Completed]Emergency Blackboard Maintenance
Blackboard maintenance has completed and all blackboard services are functioning.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. February 5 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/05/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
NWRDC DBC1 firmware upgrade
When: 3:00AM – 7:00AM
Affected services: All services will remain up during this process
Affected systems: nwrdcesxi16 to 26
Description of maintenance: OIT will be upgrading the firmware on some blades at our disaster recovery site. As a result, several services will be unavailable for approximately 4 hours.
User impact: We do not expect any end user impact
***************************************************
PaperCut port and driver changes.
When: 4:00AM – 7:00AM
Affected services: PaperCut printing service
Affected systems: Boc22pcprt01
Description of maintenance: ACDI has recommended we change printer ports for our ‘Follow Me’ queues. In additional, we would like to test a different printer driver to see if that clears up some issues.
User impact: Printing via PaperCut will not be available during the downtime.
***************************************************
Increase retention of items in Deleted Items folder for 365 users
When: 6:00AM – 6:00AM
Affected services: Mailboxes on Office365
Affected systems: N/A
Description of maintenance: OIT will be increasing the retention of items in the Deleted Items folder for 365 users from 30 to 90 days
User impact: No end-user impact is expected
***************************************************