RESOLVED: The issue that was causing ESS to be unavailable has been resolved.
RESOLVED: Echo360 Emergency Service Restart
OIT Systems Maintenance, Thurs. January 29 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/29/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Title: Remove WINS forward lookup from Active Directory DNS
When: 3:00AM – 3:15AM
Affected services: WINS
Affected systems: bocdcfau01, bocdcfau02, jupdcfau01, davdcfau01, towdcfau01, nwrdcfau01
Description of maintenance: OIT is taking the first step to remove old name resolution services from the network.
User impact: We do not expect any end user impact
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Title: NWRDC DBC2 firmware upgrade
When: 3:00AM – 7:00AM
Affected services: All services will remain up during this process
Affected systems: nwrdcesxi31 to 35
Description of maintenance: OIT will be upgrading the firmware on some blades at our disaster recovery (DR) site. As a result, several services running on the DR servers will be unavailable for approximately 4 hours.
User impact: We do not expect any end user impact
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Title: Remove Domain Controllers from HBOI
When: 3:00AM – 5:30AM
Affected services: Active Directory
Affected systems: tresdcfau01, tresdcirm01
Description of maintenance: OIT will be decommissioning old authentication systems which are no longer needed.
User impact: No end-user impact is expected. These systems were originally located at PSL campus and later moved to HBOI. They are no longer needed at HBOI and will therefore be removed.
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Title: Security Update CAS 3.5.3 Upgrade
When: 4:00AM – 5:00AM
Affected services: Single Sign On and all systems that user it. Blackboard, InCommon, Google Applications, Self Service
Affected systems: cas1.fau.edu, cas2.fau.edu
Description of maintenance: Upgrade CAS from 3.5.2 to CAS 3.5.3 to correct a possible security vulnerability.
User impact: Single Sign-on will be unavailable for 5 – 10 minutes while we restart the service.
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Title: Blackboard Maintenance
When: 5:00AM – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The DBAs will be running a script provided by Blackboard to resolve a bug affecting certain courses experiencing issues with Group Journals
User impact: We don’t anticipate any user impact, unless backout is needed
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Title: Undergraduate Admissions Application Server Restarts
When: 5:00AM – 5:30AM
Affected services: Undergraduate Admissions Application
Affected systems: boc22ug00.fau.edu, boc22ug01.fau.edu, boc22ug02.fau.edu, boc22ug03.fau.edu, boc22ug04.fau.edu, boc22ug05.fau.edu, boc22ugadmin.fau.edu
Description of maintenance: OIT will restart the server for apply.fau.edu (Undergraduate Admissions Application version 2) to allow Honors Program information to be parsed into Banner.
User impact: We do not anticipate any end user impact
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Posted in Educational Technologies, Systems
OIT Systems System Patches, Thurs. Jan 28 from 12:00AM to 7:00AM
The Office of Information Technology will be performing critical systems maintenance on Thursday, 01/28/2015 from 12:00 AM to 7:00 AM during the OIT maintenance window. This maintenance will require that numerous servers be rebooted and may result in longer then usual service disruptions.
The following services may experience periods of downtime between 3am and 7am. Directory Services (LDAP), Single Sign-on, Blackboard, FileLocker, Banner Self Service, Internet Native Banner (INB), DNS, Identity Manager, and the High Performance Computing Clusters.
Please note: Many systems such as Blackboard, Single Sign-on and Banner will remain online, however, users may experience reduced functionality during this maintenance period.
OIT Systems Maintenance, Thurs. Jan 22 from 12:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/22/2015 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 12:00AM – 6:00AM
Affected services: Voice-over-IP (VOIP) Phone
Affected systems: Voice-over-IP (VOIP) system
Description of maintenance: OIT is upgrading OpenScape Voice system to the latest version of firmware (V7R1PS40)
User impact: Phones might be down for about 5 to 10 minutes.
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Posted in Network and Telecom, Systems
Echo360 Emergency Service Restart 4:45-5:00 PM EST
To whom it concerns:
Echo360 will be intermittently unavailable from 4:45-5:00pm EST.
The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.
The 5-10 minute service restart will affect only:
**Instructors currently logged in and navigating ESS
**All users currently viewing previously captured Echo360 video recordings
**Any external media uploaded to ESS during the down-time window
A restart of the Echo360 service will not affect any captured classes currently being recorded.
All content will continue to be captured from the local Echo360 SCHD devices during the downtime.
[Completed] OIT will be performing network maintenance on Dec. 28 through 29 starting at 11:00 p.m.
The network maintenance scheduled for December 28 and 29 has been completed.
Thank you
OIT will be performing network maintenance on Dec. 28 through 29 starting at 11:00 p.m.
Networking and Security will be performing maintenance from 11:00 p.m. on Sunday, December 28 until 6:00 a.m. on Monday, December 29, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Resolved – Password Synchronization currently not working from MyFAU
A password changed in MyFAU are currently not synchronizing with other systems. We are working on this issue and hope to have this resolved soon.
Update – This issue has been resolved. Passwords changes originating from MyFAU made earlier today, may still be un-synchronized. A new password change will need to be made.
Thank you for you patience and Happy Holidays!
[Completed] Network maintenance on December 22 starting at 12:01 a.m.
The network maintenance scheduled for December 22 has been completed.
Thank you
Echo360 Maintenance 2:30pm – 5:00pm
Echo360 will be unavailable from 2:30 pm – 5:00pm.
The Echo class video system is being updated to provide access to the latest features from Echo360 and correct ongoing issues with the system.
All users will be unable to view , edit, or uploading media via ESS during the downtime,
End-user impact should be minimized at this time, as regular term classes will no longer access content stored in the Echo system.