We have been informed by our ISP that the issues with network connectivity for Comcast users has been resolved as of 5:44p.m. There was an equipment failure at an upstream provider. We have performed some preliminary tests and the issue appears to be resolved.
Resolved: The Echo360 lecture video service is experiencing some intermittent technical issues and may respond slowly or time-out. OIT is aware of this and is working to resolve the issue. Thank you for your ongoing patience and cooperation.
Our ISP has discovered an issue with Internet2, one of our upstream service providers. Issues with Internet2 are affecting several services including slow access to services hosted by Amazon Web Services and connections to and from Comcast users. These issues are affecting several universities in Florida. We will provide additional updates as we receive them from our ISP.
Resolved: The Echo360 lecture video service is experiencing some intermittent technical issues and may respond slowly or time-out. OIT is aware of this and is working to resolve the issue. Thank you for your ongoing patience and cooperation.
FAU’s Internet Service Provider is looking into the issues regarding Comcast users being able to access FAU services. We will post updates as we have more information.
There have been reports that Comcast users may have difficulty accessing FAU services such as MyFAU, Blackboard, and the FAU web page. We are investigating the problem and will update this notice soon.
OIT staff identified an issue with some of the systems that MyFAU, Blackboard, and the FAU homepage are dependent upon and has taken corrective actions. We believe the issues experienced tonight are resolved but will continue to test and monitor the situation.
OIT has been receiving reports of slowness and inability to access Blackboard, MyFAU, and the FAU website starting shortly before 5:00p.m. today. OIT staff is currently researching the issue and hopes to have all services restored to normal operation shortly.
The network in the Davie Joint Use building has been restored.
Thank you
We are experiencing a network outage in the FAU Davie Joint Use building # 90. We are working to resolve the issue.
Thank you