OIT Systems Maintenance, Thursday Dec 20, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/20/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00am – 7:00am
Affected services: Library & BOC22CMSCCM01
Affected systems: Library & BOC22CMSCCM01
Description of maintenance: Add firewall entries on BOC22CMSCCM01 to block access to the 136 subnet (131.91.136.1 – 131.91.139.255). This will help prevent Library systems from communicating with the OIT run SCCM server.
User impact: None expected

When: 5:00am – 7:00am
Affected Services: IDM production, Luminis production, Banner production, Blackboard production, Phonebill app, Report Caster production, OwlApps, Network registration (netreg), CMS (OmniUpdate)
Affected Systems: boc22ora03, mcoracle, bannerprd, bbloracle.
Description of Maintenance: Oracle database patch set updates and host patch installations
User Impact: Affected services will be unavailable during the maintenance window.

When: 5:00am – 7:00am
Affected services: FAU Homepage (www.fau.edu)
Description of maintenance: The servers that are responsible for www.fau.edu are being upgraded.
User impact: Web users should not notice any major impact as the Global Traffic Manager will direct traffic to allow a smooth transition. However, there may be isolated pages that may become nonfunctional and will require extra debugging due to architectural changes of upgrading to the new system

When: 5:00 – 6:00 AM
Affected Systems: ds.fau.edu
Description of Maintenance: Install renewed signed SSL Certificates on ldapboc0 and ldapboc1.
User Impact: Minimal user impact, SSO, Blackboard and other ldap services may display errors while the ldap service is restarted, we are renewing our certificates with ones signed by Digicert.

When: 5:30am – 5:45am
Affected systems: dnsboc0.fau.edu
Description of maintenance: Middleware will replace the DNS server dnsboc0.fau.edu running Enterprise Linux 5 with a new server running Enterprise Linux 6.3. The new server will also run on separate physical hardware from all other DNS servers providing improve reliability to the DNS infrastructure.
User impact: For a few minutes users will receive only from dnsjup1.fau.edu or dnsboc1.fau.edu, but no downtime is expected.

Posted in Uncategorized

Resolved – Network Problems

At this time, OIT believes all networks and services including networking, voice and vpn are fully operational. If you encounter any problems, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or call 561-297-3999

Posted in Uncategorized

Davie Campus Server Room Relocation

BTS will be relocating the Davie Campus server room to a new physical space. The relocation will start on Wednesday, December 19th, and it is expected to be completed by Friday, December 21st. During the movement of the equipment, several services will be impacted. Critical servers (DHCP & Active Directory) will be moved during our regular maintenance window. Other services that will be affected will be departmental network drives.

Posted in Uncategorized

Update Network Problems

Network problems on the Boca campus are currently being resolved building by building. Phone service is restored to those buildings where network connectivity is available.

Thank you for your patience.

Posted in Uncategorized

AppWorx upgrade

The AppWorx production upgrade to version 8 has successfully completed and is now available.

Posted in Systems

Oracle database maintenance

Banner production FAUP will be unavailable Thursday morning 12/20/2012 from 5:00am to 7:00am in order to apply patches to the Oracle database. This will affect any AppWorx jobs scheduled to run during that time.

Posted in Uncategorized

UPDATE: Network Problems

Network problems at the Boca campus are still persisting. Some phones and some buildings are affected.

We are working to resolve the issues as soon as possible.

Posted in Systems

Update – Early Morning Network Maintenance Tuesday December 18th

The network maintenance scheduled today from 1:00a.m. to 6:a.m. is still ongoing. Additional problems were encountered during the maintenance affecting network connections to many buildings on campus and some voice services. OIT is working to have all services restored as soon as possible and will post further updates as they become available.

Posted in Uncategorized

Issues connecting to Blackboard, BannerProd, phones possibly due to Network maintenence

UPDATE: We are experiencing problems connecting to certain FAU Services such as Google Apps and CMS. Some phones have limited functionality.

There are currently issues with Blackboard, MyFAU, Banner, and the phone system. It appears the maintenance currently being done is affecting these services…

Posted in Uncategorized

Network maintenance update

Network maintenance is now complete. Banner and its third party components (i.e., AppWorx, ePrint, WebFocus, etc.) are all operational.

Posted in Systems
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