The Network Registration Host Migration has been completed at the Jupiter campus.
DHCP and DNS services have been restored.
Thank you,
Middleware
[COMPLETED] Jupiter Campus — Network Registration Host Migration, Tuesday., May 8, 2012
Posted in Network and Telecom
[Extended Window] Jupiter Campus – Network Registration Host Migration, Tuesday., May 8, 2012
The window for this migration is currently running over the scheduled maintenance window of 3:00am – 6:00am. We anticipate the migration be completed by the end of the 3:00 – 7:00am full maintenance window and will publish a new post at that time.
Services currently unavailable at Jupiter campus:
DHCP and DNS
Users may experience network connectivity issues.
Posted: 5:54am, 5/8/2012
Posted in Network and Telecom
Jupiter Campus – Network Registration Host Migration, Tuesday., May 8, 2012
The Network Registration host on the Jupiter campus is being migrated from VMWare ESXi to Microsoft Hyper-V.
When: 3:00am – 6:00am
Affected Services: DNS (131.91.124.48), Network registration, DHCP
Affected Systems: DNSjup1, dhcpjup1, ldapjup1
Description of Maintenance: This change plan encompasses several changes. First, the host operating system for the DNS, LDAP and DHCP servers at the Jupiter campus will be upgraded from Red Hat Enterprise Linux 5.7 (Oracle) to Scientific Linux 6. Second, the host Hypervisor will be upgraded from VMWare ESXi Free to Microsoft Hyper-V on the Jupiter Network Registration Host (vmwjup1). Third, the new DNS, LDAP and DHCP servers will be storage migrated from the staging server to the upgraded production server.
User impact: This will cause intermittent issues with DNS, DHCP and LDAP at Jupiter. However, systems with valid leases will automatically use the DNS server at PSL during this time.
Posted in Uncategorized
Echo360 Maintenance, Monday, May 7, 2012
Echo360 system maintenance is now complete.
—————————————————————-
When: 9:00am – 12:00pm
Affected Services: Echo360
Affected Systems: Echo360
Description of Maintenance: Instructional Technologies will be performing software updates to the Echo system.
User impact: No end-user impact is expected
Resolved – Network outage portion of Boca Raton campus
The network issue has been resolved.
Thank you
Sent: Thursday, May 03, 2012 3:36 PM
There is currently a network outage on a portion of the Boca Raton campus that is affecting buildings 96 – 100.
96 Engineering East 97 Culture & Society 98-99 Innovation Village 100 FAU stadium
We are currently investigating to determine the root cause of the outage.
Thank you.
Posted in Uncategorized
Network outage portion of Boca Raton campus
There is currently a network outage on a portion of the Boca Raton campus that is affecting buildings 96 – 100.
96 Engineering East 97 Culture & Society 98-99 Innovation Village 100 FAU stadium
We are currently investigating to determine the root cause of the outage.
Thank you.
Posted in Banner and Admin Systems
OIT Systems Maintenance, Thurs. May 3, 2012 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/03/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 AM – 5:00 AM
Affected Services: Network Registration
Affected Systems: ldapboc1
Description of Maintenance: Shut down and clone ldapboc1 for use as new ldapdav1 and ldapjup1.
User impact: Users should not experience any issues as ldapboc0 is main Directory Server used within Network Registration Boca.
Posted in Systems
Resolved – Intermittent issues with online help desk system (Parature)
This issue has been resolved.
Posted in Uncategorized
Intermittent issues with online help desk system (Parature)
We are currently experiencing intermittent issues with Parature, our online help desk system. We are experiencing slowness as well as unspecified error messages. Our vendor is working to resolve the issue and we hope it is resolved quickly. We apologize for the inconvenience this may cause.
Posted in Network and Telecom
Lockdown Browser Issue – Macs – RESOLVED
Respondus Senior Technical Support was able to resolve the issue related to network update and students will now be able to use LockDown Browser-Macintosh to write their exams.
There is an issue with LockDown Browser-Macintosh users encountering an “Unable to check for available updates. The data received was invalid or corrupt.” error. Respondus Senior Technical Support is looking into the issue at this time.
Users should be able to resolve the issue by uninstalling and reinstalling the latest version of the Lockdown Browser which can be found here
Meanwhile for students unable to update their Lockdown Browser, who may need to complete a final exam in the next few hours, we recommend that they use LockDown Browser-Windows. Lockdown Browser is available in Most Campus Labs.
Posted in Uncategorized