Emergency Exchange maintenance Saturday 2am

We have identified a recent Microsoft patch that affected the departmental folder access in Outlook Web Access. This patch will be uninstalled on Saturday 11/10 morning between 2am and 4am.
Little to no end user impact is expected.

Posted in Uncategorized

Problem Resolved :Network Outage Building 88 Parking II

The networking issue in Building 88 Parking II has been resolved.

Posted in Educational Technologies, Systems

Network Outage Building 88 Parking II

There is a networking issue in Building 88 Parking II. This outage affects multiple buildings on campus (buildings 56 – 62, 75, 79, 80, 84, 88, Research Park, T5, T6, T10, T11, and some of the phone systems in that area).

We are working to correct the issue.

OIT

Posted in Uncategorized

RESOLVED: Problems Accessing Departmental Accounts in OWA

Update: Nov 10, 2012.

The issue with accessing departmental Exchange accounts has been resolved and are now accessible in OWA.

OIT
**************************************************************************************************
Update: Nov 9, 2012.
We are still experiencing the issue with accessing departmental account in OWA. At this time we do not have an ETA for when the issue will be resolved.

We apologize for any inconvenience this may cause.

OIT

*****************************************************************************************************
We are currently experiencing problems opening departmental accounts in Outlook Web Access (OWA). We are working to resolve the issue.

We apologize for any inconvenience this may cause.

OIT

Posted in Uncategorized

Banner Employee Self-Service 8.7.0

Employee Self-Service 8.7.0 has been installed into Banner production FAUP this morning.

Posted in Banner and Admin Systems

Network DHCP restored

DHCP was offline for 35 minutes from 2 pm – 2:35 pm. This affected clients requesting new ip addresses and would not have affected any machines that were online before 2 pm today. If you have any questions please contact User Services.

Thank you

Middleware and Application Development, Enterprise Systems

Posted in Banner and Admin Systems

ePrint maintenance

This is a reminder that the ePrint server maintenance is scheduled for 8:00am Saturday, 11/10/2012 through 8:00pm Sunday, 11/11/2012. ePrint will be unavailable during this time.

Posted in Uncategorized

OIT Systems Maintenance, Thursday, Nov 8 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/08/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00am – 4:30am
Affected Services: Exchange email
Affected Systems: exchangeca01, exchangeca02, exchangemb03
Description of Maintenance: 10GbE network cards will be installed on both Exchange front ends and offline mailbox server. Memory will also be upgraded in the mailbox server.
User impact: Some users may experience Outlook disconnects but will be reconnected, otherwise no other impact expected. One of the two front ends will be up at all times holding the load balanced name. All active mailbox servers will also be up.

When: 11/8/12 3:00 AM – 6:00 AM
Affected Services: DHCP, Blackboard, IDM, Network Registration, Graduate Application
Affected Systems: bba1, dhcpboc1, dhcpdav1, dhcpjup1, idm1, lintalon1, frevvo1
Description of Maintenance: The systems will be updated to the 6.3 version of Scientific Linux (frevvo1 will be updated to Oracle Linux 6.3)
User impact: Intermittent loss of service is expected for DHCP on Davie and Jupiter campuses and Graduate Application between 3:00AM and 6:00AM. Blackboard, IDM and NetReg may be unavailable for short periods of time, but this is unexpected.

When: 5:00am – 6:00am
Affected Services: banner sftp jobs, public webpages that depend on mysql, network time, omniupdate staging sites, wordpress
Affected Systems: fausftp, fausftp2, mysql01, ntp1, ntp2, omnientry, omniupdate, tstwordpress, wordpress
Description of Maintenance: Routine reboots for linux patches to take effect.
User impact: End users may notice that some public webpages that depend on mysql will not load properly, omniupdate staging will not be available, and wordpress will not be available during those machines’ reboot period. Reboots should happen within 10 minutes so interference should be minimal.

When: 6:00am – 6:10am
Affected services: EMS
Affected systems: fauweb1
Description: Enabling windows authentication in IIS for EMS Web client.
User Impact: EMS web client users will be prompted for authentication from IIS for their FAUNet ID account.

When: 5:00am
Affected services: Voice over IP servers
Affected systems: Voice over IP servers
Description of maintenance: A software upgrade for the Boca VOIP Servers will be installed.
User impact: There will be no interruption in voice services during this upgrade.

Posted in Uncategorized

network switch mainenance complete Jupiter bldg MC02

Network has completed switch upgrade in Jupiter bldg. MC 02 / AD

Posted in Banner and Admin Systems, Educational Technologies, Systems

OIT Network Maintenance Wed, Nov 7th from 6:00 to 7:30am

Office of Information Technology will be performing routine network maintenance which includes rebooting the network switch in the Administration building (MC02) on Jupiter Campus on Wednesday, 11/07/2012 from 6:00am to 7:30am. All network connected systems in Jupiter Administration building (MC02) will be affected during this maintenance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems
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