Banner and FAU Self-Service

FAU Self-Service and Banner Unavailable March 9-11 The FAU Self-Service and Banner systems will be unavailable from 3:00 p.m., Friday, March 9 through 7a.m., Sunday, March 11, 2012. During this time the Office of Information Technology will upgrade the Operating System to improve performance. The following services will not be available: * Banner Forms (INB) access * FAU Student, Faculty, and Employee Self-Service (including registration, transcripts, grades and payments) * FAU will be unavailable to FACTS.ORG system during this time, and should be back online on 3-13-2012. Thank you for your support. We apologize for any inconvenience.

Posted in Uncategorized

FACTS downtime

FAU Self-Service and Banner Unavailable March 9-11 The FAU Self-Service and Banner systems will be unavailable from 3:00 p.m., Friday, March 9 through 7a.m., Sunday, March 11, 2012. During this time the Office of Information Technology will upgrade the Operating System to improve performance. The following services will not be available: * Banner Forms (INB) access * FAU Student, Faculty, and Employee Self-Service (including registration, transcripts, grades and payments) * FAU will be unavailable to FACTS.ORG system during this time, and should be back online on 3-13-2012. Thank you for your support. We apologize for any inconvenience.

Posted in Uncategorized

Completed Network Maintenance Bldg. 52 2nd Floor Arts & Humanities 03/08/2012

Networking will be upgrading the network equipment in building 52 2nd floor during the maintenance window 5:00am to 7:00am Thursday 03/08/2012. No service outage during normal business hours is expected.

Posted in Network and Telecom

Resolved: fausftp unavailable past maintenance period

fausftp is now back up and functional.

Posted in Network and Telecom

fausftp unavailable past maintenance period

Fausftp maintenance is taking longer than expected.   ETA not available at the moment.  We apologize for the inconvenience

Posted in Uncategorized

Network Maintenance Bldg. 52 2nd Floor Arts & Humanities 03/08/2012

Networking will be upgrading the network equipment in building 52 2nd floor during the maintenance window 5:00am to 7:00am Thursday 03/08/2012. No service outage during normal business hours is expected.

Posted in Banner and Admin Systems

Completed Network Maintenance Bldg. 53 (Visual Arts) 03/07/2012

Networking will be upgrading the network equipment in building 53 (Visual Arts) during the maintenance window 5:00am to 7:00am Wednesday 03/07/2012. No service outage during normal business hours is expected.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. March, 8, 2012 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/08/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 3:00 – 4:00am
What: fausftp reboot for patches
Potentially affected systems: banner production or banner test scripts and all other systems that are scripted to use the fausftp system for file transfers
Description of Maintenance: The fausftp server is being rebooted for patches.
User impact: Users who have automated scripts running to upload or download files during the reboot time may find that their files may not have transferred.

When: 3:00am – 6:00am
Affected services:  Talisma
Affected systems:  taldb,talapp01, talapp02
Description:  we will be applying hot fix 16 that was released by the vendor
User impact:  talisman will not be accessible during down tine but we expect no impact on users.

When: 3:00 AM – 6:00 AM
Affected Services: Mailing lists, Password Sync, PhoneBill, Network Registration Affected Systems: lintalon0, lists, idm1, idmgatewayp
Description of Maintenance: These virtual machines will be shut down so a clone of each may be created for provisioning at NWRDC.
User impact: lists and idm will be offline during the maintenance. Mail sent to lists during its downtime should be queued and retried by the mail server. PhoneBill and Network Registration are expected to remain online.

When: 3:00 AM – 3:30 AM
Affected Services: OwlApps.fau.edu
Description of Maintenance: Owlapp’s automatic push to banner functionality will be disabled in preparation for the Banner Migration over the weekend.
User impact: Owlapp.fau.edu will be unavailable during this maintenance.

Posted in Uncategorized

Intermittent Internet outages

We have worked with our vendors and believe we have identified the issue with the intermittent outages. We have implemented a fix and we believe the issue should now resolved.

Posted in Uncategorized

Network Maintenance Bldg. 53 (Visual Arts) 03/07/2012

Networking will be upgrading the network equipment in building 53 (Visual Arts) during the maintenance window 5:00am to 7:00am Wednesday 03/07/2012. No service outage during normal business hours is expected.

Posted in Educational Technologies, Systems