Starting Sunday November 20th users accessing ePrint from their web browsers will automatically be redirected from http://eprint.fau.edu to https://eprint.fau.edu.
This very important change should not cause users any issues, but will help to protect our client’s vital information. Thank you for your understanding as we attempt to improve the security and reliability of this critical service.
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 4:00 AM – 6:00 AM
Affected Services: MyFAU Google Application Portal, Phonebill, Identity Manager, OPSView
Affected Systems: LinTalon0, LinTalon1, LinTalon2, Cuttlefish.fau.edu (opsview), IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Yes, each service will be offline for approximately 15 minutes.
When: 5:00 am – 6:00 am
Affected Service: Blackboard.fau.edu
Affected Systems: Bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbx1, and bbx2
Description of Maintenance: We will be applying a patch to prevent access denied errors and locks when users take exams.
Service Interruption: Yes, Blackboard will be offline while the changes are applied.
When: 3:00 AM – 3:30 AM
Affected Service: IDM
Affected Systems: idm-gateway-p
Description of Maintenance: We will be increasing the memory assigned to this system.
Service Interruption: Yes, brief interruptions of service are expected for password syncs.
When: 3:00 AM – 7:00 AM
Affected Services: Xitracs, IDM, SharePoint, Blackboard, NetReg, Lists, VisualSVN, Broadcast.fau.edu
Affected Systems: bbx1, bbx2, xitracs, dhcpboc1, enterprise, idm2, idm-gateway-p, ldapboc1, lintalon3, lists, nsboc1, talon0, visualsvn
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster.
Service Interruption: Yes, brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, Xitracs, VisualSVN, Blackboard, Broadcast (COB streaming)
When: 6:00 AM – 7:00 AM
Affected Service: None external
Affected Systems: Internal vlan 50 IPs for unix racks 8 and 9
Description of Maintenance: Old vlan 50 switches are being replaced by newer ones
Service Interruption: Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet
When: 6:00 AM – 7:00 AM
Affected Service: None external
Affected Systems: All machines that participate on the vlan 50 subnet
Description of Maintenance: Reconfiguring of 7210 SAN and subsequent testing to resolve flooding problem during vmware operations on esxi003
Service Interruption: Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet
The Banner database was restarted at 1:35am to clear out stale sessions and reclaim memory. FAU Self-Service is now accessible and users are able to get in to register.
Due to the high registration load FAU Self-Service Banner (SSB) is currently inaccessible thru MyFAU.
Searchable Course Schedules and the people directly which are accessed outside of MyFAU are also affected.
We continue to monitor the situation and will post an update as soon as we have more information.
Network upgrades to cause service outages On Monday, November 21, 2011, between 5:00 am and 6:00 am On Monday, November 21, 2011, between 5:00 am and 6:00 am, IRM will replace a core 10 Gig networking blade on the Boca Raton campus. This upgrade will cause an interruption to the network and telephone systems on the FAU Boca Raton campus. Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.
The Banner database was restarted at 2:05am to clear out stale sessions and reclaim memory . FAU Self-Service is now accessible and users are able to get in to register.
MyFAU is also now running smoothly again as well.
There was an issue with an App Server that once restarted allowed users to once again access FAU Self-Service (SSB). The influx of users into SSB has caused the database to hit a max session limit. This unfortunately is also causing MyFAU to run slow since both systems are so closely linked.
A notice has been placed on MyFAU asking users having issues to try again after 3am. We continue to monitor the situation and may need to do a database restart if the system becomes completely unusable.
FAU Self-Service Banner (SSB) currently inaccissible thru MyFAU or directly due to high system load caused by the start of advance registration.
We are monitoring the situation and will place an update once we have more information.
We are currently experiencing issues with the 10.50.64.x network. The Systems and Networking teams are currently investigating and we shall provide additional information as it is available.
If you received the following message, please IGNORE it. It is a phishing attempt. One of our users account has been compromised, and this message was sent from this user’s e-mail address. We have taken corrective actions to block additional messages being sent.
Sent: Monday, November 14, 2011 9:27 AM You have reached the storage limit on your mailbox.
You will not be able to send or receive new mail until you upgrade your email account quota.
Click here to fill the email quota upgrade form.
System Administrator