Banner TEST reboot tonight 6pm – 7pm

Banner TEST will be rebooted tonight, Tuesday (10/18/2011) between 6:00pm – 7:00pm.

Posted in Banner and Admin Systems, Educational Technologies

Resolved – Service Desk Ticketing System (Parature) Intermittently Unavailable

Parature is currently experiencing intermittent issues. Parature is aware and is working to resolve this soon.

Posted in Uncategorized

ODS Upgrade has completed

The ODS upgrade has completed.  The redirection to the standby ODS database has been removed and reports are now accessing the ODS upgraded database.

This new ODS release (version 8.2) is utilizing Oracle “Streams” which will eliminate the problem with triggers locking Banner tables during the refresh process.

More information about this new ODS release is available to DART BOARD users under the ODS Metadata tab.

Posted in Banner and Admin Systems

Network and voice problems bldg 2 have been resolved

Network: Network data and voice problems bldg. 2 have been resolved

Problem caused by faulty hardware that has been replaced.

Posted in Systems

Network and Telecom:Building 2 Network outage

A switch in building 2 has lost network connectivity. The Networking team is working to resolve the issue.

Posted in Uncategorized

Password sync is not functioning

We have identified an issue with IDM and corrected it. At this time passwords will not sync between systems, however the password change will be queued and when the system returns to operation, the password change will occur.

We do not have an estimate on when service will be fully functioning at this time.

Posted in Uncategorized

RIM – BlackBerry Services Experiencing Outages

Message from the RIM Site –

BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, 10/13/2011 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 10/13/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2,bb.fau.edu, blackboard.fau.edu
Description of Maintenance: Apply the following patches:

  • LRNSI-5098 – Allows Safari and Firefox on Mac OS X clients to display PDF documents inline
  • LRNSI-4858 – Addresses Oracle Session count issues

Service Interruption: Yes, Blackboard will be unavailable while patches are being applied.

Posted in Uncategorized

Banner Finance 8.6 upgrade

Banner Finance 8.6 upgrade will be installed in Banner production FAUP this Thursday morning (10/13/2011) between 3:00am – 7:00am.

Posted in Uncategorized

Blackboard intermittently available

Blackboard is currently having intermittent problems.  We expect the problem to be resolved by 9:30am.

Posted in Network and Telecom
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