One of the Blackboard portals has experienced a failure. We are removing it from the Blackboard cluster and investigating.
The problem began at approximately 2:05pm.
Users on the portal may have experienced some errors on Blackboard or potentially been logged out of their session.
We will update with more information.
We are switching Exchange databases as a precaution. There might be a brief disconnect and reconnect. There will be no data loss during the switch. We apologize for the inconvenience.
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/08/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 AM – 4:00 AM
Affected Service: sso.fau.edu
Affected Systems: cas0p.fau.edu, cas1p.fau.edu, sso.fau.edu, E-College Logins, and Help Desk Logins.
Description of Maintenance: Update CAS login screen to introduce new images, CAS will be offline for a brief period of time during the update.
Service Interruption: Yes, intermittent periods.
When: 3:00 AM – 4:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2,bb.fau.edu, blackboard.fau.edu
Description of Maintenance: Apply a patch which prevents an access denied message when students submit an exam question prior to blackboards automatic save process completing.
Service Interruption: Yes, intermittent periods.
When: 3:00 AM – 6:00 AM
Affected Service: Account Provisioning, MyFAU, Active Directory
Affected Systems: idm.fau.edu, idm1.fau.edu, idm2.fau.edu, idm3p.fau.edu, idm4p.fau.edu
Description of Maintenance: Identity Manager will begin provisioning Active Directory Accounts, there will be no down time.
Service Interruption: No
When: 3:00 AM – 5:00 AM
Affected Service: Network Registration
Affected Systems: dhcpboc0, dhcpboc1
Description of Maintenance: The DHCP logger has been creating a high CPU load on the network registration servers. We will be updating the method used to submit SQL to the server which will eliminate the problem. While we are updating the logger no MAC addresses will automatically be collected by the registration system.
Service Interruption: Yes, intermittent periods
When: 3:00 AM – 7:00 AM
Affected Service: Banner (FAUP)
Affected Systems: bannerprd
Description of Maintenance: Banner General 8.4.2 upgrade
Service Interruption: No interruption unless a user has locked one of the tables to be upgraded. Then that user will be terminated.
We are currently experiencing intermittent issue with the telephone system on all campuses. Our vendor is onsite in the process of determining if its software or hardware related.
The intermittent problems with the telephone system for all campuses has been resolved
We are currently experiencing intermittent problems with the telephone system for all campuses, we are working to resolve the issue asap.
When: 3:00 AM – 4:00 AM
Affected Service: sso.fau.edu
Affected Systems: cas0p.fau.edu, cas1p.fau.edu, sso.fau.edu, eCollege Login’s, Help Desk Login’s and other SSO based systems.
Description of Maintenance: CAS will be updated to improve the performance of trusted MyFAU logins. SSO.FAU.EDU may become unavailable between 3am and 4am.
When: 4:00 AM – 5:00 AM
Affected Services: Admissions applications (owlapp.fau.edu)
Affected Systems: owlapp.fau.edu, owlapp1.fau.edu, and owlapp2.fau.edu.
Description of Maintenance: A bug fix must be applied to the Undergraduate admissions process, the application will be unavailable for a few moments between 4am and 5am.
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 09/01/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.
Network: Network power outage Treasure Coast resolved
This will be taken care of during the maintenance window tomorrow
IRM Status has posted a new item, ‘Treasure Coast Campus Maintenance’
Due to a failing UPS, Networking will be doing maintenance on the Treasure Coast Campus during our maintenance window from 5:00am – 7:00am 08/30/2011. There will be a disruption of data and voice services during this time for Treasure Coast Campus only.
Susan Bell Manager Technical Services Treasure Coast Campus 772 873 3384 Sbell@fau.edu
Due to a failing UPS, Networking will be doing maintenance on the Treasure Coast Campus during our maintenance window from 5:00am – 7:00am 08/30/2011. There will be a disruption of data and voice services during this time for Treasure Coast Campus only.