Completed – Switch Upgrades Computing Center

These upgrades have been completed. All switches are online and functioning normally.

Networking will be performing upgrades on switches in the Computing Center, Room 102 during the maintenance window Thursday 06/30/2011 as follows:

Rack # – Switch ID – Upgrade to be done

RU10 – boc22cm102sw847 – IOS Upgrade and reboot RU10 – boc22cm102sw849 – IOS Upgrade and reboot

RU11 – boc22cm102esw846 – IOS Upgrade and reboot

Posted in Systems

Completed – Switch Upgrades Computing Center

Networking will be performing upgrades on switches in the Computing Center, Room 102 during the maintenance window Thursday 06/30/2011 as follows:

Rack # – Switch ID – Upgrade to be done

RU10 – boc22cm102sw847 – IOS Upgrade and reboot

RU10 – boc22cm102sw849 – IOS Upgrade and reboot

RU11 – boc22cm102esw846 – IOS Upgrade and reboot

The switch reboot after IOS Upgrade will cause an interruption of network connectivity to all systems connected to these switches.

These upgrades will begin at 4:30am and be complete by 6:00am.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, June 30, 2011, from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 6/30/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 12:01 AM to 7:00 AM
Affected Services: Banner production (FAUP) Description of Maintenance: Banner production (FAUP) will be unavailable from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.

====================================

When: 3:00 AM – 3:30 AM
Affected Services: Blackboard
Affected Systems: Bbpproxy2 Bbpproxy1
Description of Maintenance: We will be applying a configuration change to the web servers to allow Office docs to open in Blackboard without prompting for credentials.

===================================

Posted in Network and Telecom

Resolved – Electrical outage on the Southeast side of the FAU Boca Raton Campus

Engineering and Utilities has notified us that there will be an electrical outage tonight at 11:45 pm. The electrical outage should last for approximately one hour.

This will affect the southeast side of the Boca Raton campus, including the following buildings:

Algonquin Residence Hall Glades Park Towers Heritage Park Towers Student Support Services Bookstore Indian River Towers Oxley Center Student Housing Services The Arena College of Engineering Student Activities Center Continuing Education Lifelong Learning Live Oak Pavilion Barry Kaye Auditorium Athletic Field House Student Health Services. Culture & Society

Posted in Network and Telecom

Completed – Network Maintenance Bldg 47 2nd floor, Friday July 1

Friday July 1st we will be doing network maintenance between 4:00am – 7:00am in Bldg 47. This work is to replace the existing network switch on the 2nd floor. Only the 2nd floor will be affected with this work.

Posted in Educational Technologies

Update – Network Outage – Bldg 41 Information booth

**UPDATE** The network is up, but it drops out periodically. We believe this is due to the cable feeding the Information Booth. We are still working on the issue.

We are presently having trouble with the network connection to the Information Booth Bldg 41. We are working to resolve the issue.

Posted in Uncategorized

Completed – Banner Production Unavailable Thursday, June 30, 2011 from 12:01 AM to 7:00 AM

Banner production FAUP will be unavailable Thursday, June 30, 2011 from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.

Posted in Educational Technologies

Completed – Voice System Maintenance, Wednesday, June 29th 5:00 AM – 7:00 AM

On Wednesday, June 29th between the hours of 5:00 AM and 7:00 AM CSI will be performing software upgrade maintenance on the telephone system. During this timeframe telephone service will be unavailable to all FAU peer campuses as well Housing and the T-area on the Boca campus.

In the event of an emergency the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.

If you experience telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Posted in Uncategorized

Completed – IRM Systems Maintenance, Thursday, June 23, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/23/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM Affected Services: Blackboard 9.1 Production Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers Description of Maintenance: The Blackboard 9.1 production servers will be updated with patch to fix an issue with course reporting. The files in the “/usr/local/blackboard/apps/birt/” directory will be replaced with a new file set as provided by Blackboard Support. No reboot of servers will be required ========================================= When: 3:00 AM – 3:30 AM Affected Services: Owlapp SharePoint Blackboard Xitracs Affected Systems: Bbpproxy2 Owlapp1 Spwfe1 Xitracs Hvboc05 Description of Maintenance: We will be updating the driver for the PERC controller on hvboc05. Minimal downtime is expected. ========================================= When: 5:00 AM – 7:00 AM Affected Services: www.fau.edu OmniUpdate Blackboard Test Affected Systems: wise & webnet3 cmsian mfcas ltsource Description of Maintenance: System maintenance/upgrade on 7210 server. Downtime is expected for the services listed above. ======================================== When: 5:00 AM – 7:00 AM Affected Services: Banner Web Tailor Affected Systems: Banner Web Tailor Description of Maintenance: Banner Web Tailor 8.4.1 upgrade and patches will be installed.

Posted in Educational Technologies

Resolved – SafeAssign tool in Blackboard will be unavailable 6/23/11 from 12:00am-6:00am

On Thursday, June 23 from 12:00am-6:00am the SafeAssign tool in Blackboard will be unavailable due to system maintenance.

Posted in Uncategorized
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