We have experienced a storage array failure and as a result the following applications have become unavailable:
Graduate admissions application Certain parts of the www.fau.edu website Certain channels/tabs from the MyFAU portal
We are currently working with the vendor to resolve this problem, however, no ETA is available at this time.
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/16/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 AM – 4:00 AM
Affected Services: Blackboard 9.1 Production
Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers
Description of Maintenance: The Blackboard 9.1 production servers will be updated for a vulnerability to cross-site scripting in a portion of the Discussion Board. No reboots are necessary.
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When: 5:00 AM – 6:00 AM
Affected Services:
Identity Manager and Password Sync
SharePoint
Affected Systems:
IDM4P, SPWFE1, SPWFE2, SPAPP1
Description of Maintenance: We will be increasing the size of disk drives.
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When : 5:00 AM – 6:00 AM
Affected Services: DNS
Affected Systems: Nsboc0.fau.edu, Nsboc1.fau.edu, Nsdav1.fau.edu, Nsftl1.fau.edu, Nsjup1.fau.edu, Nspsl1.fau.edu
Description of Maintenance: We will be adding the following DNS zones to above name servers: ad.fau.edu
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When: 6:00 AM – 7:00 AM
Description of Maintenance: Java security patch installed on seeker, seeker2, seeker3, vkiller, vkiller2, bertjr, ns, ns1, faugpc01, irmftp, faujsa, and faujazz.
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When : 5:00 AM – 6:00 AM
Description of Maintenance: We will be applying Windows patches to all middleware systems.
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When: 3:00 AM – 7:00 AM
Description of Maintenance: Banner Channels 8.3.0 upgrade on FAUP – no downtime.
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When: Wednesday, (6/15)10:00 PM – Thursday (6/16) 7:00 AM
Description of Maintenance: The Barnes and Nobile links on the Registration Add/drop page and the My Schedule page will be temporarily unavailable due to an upgrade being done my Barnes and Noble. The links will be available by 7:00am on Thursday.
**Correction – the web server is responding at our DR site thru GTM. Unfortunately this still effects site publishing and pages using MySQL databases hosted on WISE, or CGI scripts that reference wise directly.
WISE & Webnet3 are currently down and systems is trying to get to the root of the issue. Our additional redundant web server (webnet2) is currently answering all www.fau.edu requests so the main site is still viewable.
Please be aware the other services will be effected such as the ability to update pages thru OmniUpdate or LCMS along with various CGI or MySQL forms.
We apologize for the inconvenience.
The recordings hosted on the Echo360 system are currently unavailable. Please be aware that no data has been lost.
It is anticipated to have the recordings once again accessible by close of business today.
On Thursday June 16th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Davie Campus. Other Southern campuses may experience intermittent outages. All calls originating from the Davie campus may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Davie campus, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone. If you experience telephone difficulties after the date or time outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.
On Thursday June 16th from 5:00am till 7:00am CSI will be performing telephone system maintenance and software upgrades to the telephones at the FAU Boca Police Dept. In the event of an emergency the FAU police department can be reached at 561-271-5163. At all FAU peer campuses local police can be reached by dialing 911 from a cellular or FAU-phone. On the Boca Raton campus local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/9/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
What: Updates in Banner When: 5am-7am Affected: The maintenance will be performed from 5:00 am to 7:00 am. All related applications will remain available.
* FAUP: General 8.4.1 upgrade + 4 patches (p1-el3ysd, p1-hy1id3, p1-nehj4t, p1-i6z6yh)
* FAUP: Student 8.5 patch (p1-mnxgb5)
* FAUP: CleanAddress update
———————————————————- When: 4:00 AM – 6:00 AM Affected Services: Blackboard 9.1 Production Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers Description of Maintenance: The Blackboard 9.1 production servers will be updated to correct an error when users receive an error when trying to save assessments. Each server will require a PushConfigUpdates.sh script to run to make the changes effective.
When: 5:00 AM – 7:00 AM Affected Services Identity Manager and Password Sync Single Sign On (sso.fau.edu) Affected Systems: IDM0P IDM1P CAS0P CAS1P DS0P DS1P Description of Maintenance: We need to apply the latest Java Security Patch
When: 5:00 AM – 6:00 AM Affected Services Identity Manager and Password Sync Single Sign On (sso.fau.edu) Graduate College Admissions Application (owlapp.fau.edu) Sacs Accreditation Software (Xitracs.fau.edu) Network Registration Wired and Wireless DHCP Affected Systems Idm4p Idm3p Ldapboc0 Ldapboc1 Ldapftl1 Ldapdav1 Ldappsl1 Ldapjup1 Xitracs
We will be doing upgrades to network switches in the Unix racks in Computing Center, Room 102 during our maintenance window (5:00am-7:00am) tomorrow morning (Wednesday, June 8, 2011). The following systems will be affected.
RU08 – switch boc22cm102fsw834 – config changes, IOS upgrade, reboot
RU09 – switch boc22cm102fsw828 – IOS upgrade, reboot RU09 – switch boc22cm102fsw829 – IOS upgrade, reboot
We will be doing upgrades to network switches in the Unix racks in Computing Center, Room 102 during our maintenance window (5:00am-7:00am) tomorrow morning (Tuesday, June 7, 2011). The following systems will be affected.
RU03 – switch boc22cm102sw822 – config changes, CATOS upgrade, reboot
RU04 – switch boc22cm102sw821 – config changes only RU04 – switch boc22cm102fsw836 – config changes, IOS upgrade, reboot
RU06 – switch boc22cm102sw830 – config changes only
**Update** The Power supply replacements for the Tipping Point IPS has been completed. We have verified that there is Internet connectivity.
Please be advised that an emergency hardware replacement will take place tomorrow morning , June 07, 2011 between 6:00 am and 7:00 am to replace a failing component in the core Tipping Point IPS device. This hardware replacement may cause a brief disruption (approximately 5 minutes) to FAU Internet traffic. If you experience network difficulties after this time, please contact the FAU help desk at http://www.fau.edu/helpdesk/ for immediate assistance.