On Friday May 6th 2011 starting at 6:00pm through 9:00pm CSI will be performing system upgrades to our telephone system. During this time phones located on the Boca Campus Buildings 96 (COE),97 (CU), and peer campus phones at HBOI, and Davie West building will be out of service. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone. If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

Network upgrades to cause service outages during the semester break (Tuesday, May 10 through Saturday, May 14, 2011).  Beginning on Tuesday, May 10, 2011, IRM will be upgrading the networking infrastructure to implement a redundant Internet connection. This upgrade will cause intermittent interruptions to the network and telephone systems during the implementation and testing of the new connection. IRM will begin testing the network and telephone services on Tuesday, May 10 between 5:00 am and 7:00 am. Implementation and testing will continue on Wednesday, May 11, Friday, May 13, and Saturday, May 14, 2011 between 12:01 am and 7:00 am. Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

**Password synchronization between Windows and MyFAU is now working as intended **

Password synchronization between Windows and MyFAU is currently delayed. We have confirmed the the problem is related to database performance and the database administrators are currently investigating.

We do not have an ETA as to when the problem will be resolved.

**Update ** At approximately 8:25AM today Banner production went offline and was unavailable.  At 8:30AM Banner was became available again.  We are currently investigating the cause of this

There are currently some issues with accessing some Banner services from MyFAU. We’re working to resolve this as soon as possible and we apologize for the inconvenience.

The SafeAssign plagiarism detection tool in Blackboard is currently experiencing delays due to high usage.  This might result in longer paper processing times.  We regret any inconvenience that this may cause.

One of the arcmail servers is experiencing problems and causing bounced email. We are in the process of contacting support to resolve the problem. No ETA for having the problem fixed is known at this time. A possible bounce message can appear from MAILER-DAEMON with a message as follows:

—-

Delivery is delayed to these recipients or groups:

archiver@arcmail2.fau.edu

Thank you,

Please be advised that brief interruptions of network connectivity on the FAU Davie campus will be experienced on Friday morning, April 29, 2011 between 6:00 and 7:00 am. This upgrade will affect network connectivity and telephone services to and from the Davie campus location. If you experience network difficulties after this time, please call CSI customer service at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ for immediate assistance.

Calls to or from the FAU Davie campus may require dialing a seven or ten digit telephone number.

Thank you