IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/14/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00am – 3:30am
Affected Systems:
Banner production database will be restarted – All things Banner production related will be unavailable.
Banner test server will be restarted – All things Banner development/test related will be unavailable.

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When: 3:00 AM – 4:30 AM
Affected Services:
Network Registration Client Registrations may be delayed due to table lock on database
Network Registration Admin Interface (Minimal, if any, downtime)
Affected Systems:
talon.fau.edu/networkregistrationadmin

Description of Change: We will be updating the Network Registration database (MSOP) to support longer usernames. An updated copy of the Network Registration Administrative interface will be deployed to the Talon Web Servers (talon0 and talon1).
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When: 3:00 AM – 5:00 AM

Affected Systems:
SharePoint: Spwfe1.fau.edu
Owlapp: Owlapp1.fau.edu

Affected Services:
SharePoint
Owlapp
Description of Change: We will be migrating spwfe1, and owlapp1 from Vmware ESXi to Hyper-V. Owlapp and SharePoint should not experience any downtime. We will be keeping backups of the Vmware machines in case there are any problems and will be able to revert at any time during the process.
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When: 3:00 AM – 4:00 AM
Affected Systems:
MSSQL: Mssql1.fau.edu, Mssql2.fau.edu
SharePoint: Spapp1.fau.edu, Spwfe1.fau.edu, spwfe2.fau.edu
Xitracs: Xitracs.fau.edu VisualSVN: Visualsvn.fau.edu
Talisma: Talapp01.fau.edu, Talapp02.fau.edu, Taldb01.fau.edu, Taldev01.fau.edu, Taldev02.fau.edu
Hyper-V: Hvboc05.fau.edu Hyper-V: Hvboc05.fau.edu

Affected Services: MSSQL Xitracs VisualSVN SharePoint Talisma Identity Manager
Description of Change: We will be applying critical Windows patches to all Middleware Windows systems.

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When: 3:30am – 4:00am BigIP configuration change – no downtime expected

On Friday April 15th between 8:00am and 9:00am CSI will be working with AT&T in regards to the police departments 561-297-3500 line, this will not affect on campus 73500 dialing or 911 emergency calls. In case you need to contact the police department from a cellular or off campus phone please dial 561-271-5163.

The Banner production database will be restarted on Thursday April 14 at 3:00am and expected to be back up at 3:30am. All things Banner production related will not be available.

The Banner test server will also be rebooted at 3:00am and expected to be back up by 3:30am. All things Banner development/test related will not be available.

**Update as of 4/13/11**

We are continuing to restore class recordings, and at the current rate of progress we should have all classes restored by 10 pm today. We are adding more resources to the problem to speed things and are doing our best to have all recordings restored sooner.

**Update as of 4/12/11**

Courses that are recorded by IRM and then made available via the web are currently not available. We anticipate that this week’s courses (from Mon through Wed) will be back online by midnight. We will continue through the night restoring the files, working from the most recent back to the beginning of the semester. We may not be able to restore classes held in the CM building between Feb 16 and Mar 17 because of issues with the backups from that time, but we are using another strategy for getting those courses as well.

We do not yet have an exact time for when all class recordings will be restored other than late tomorrow, but we will be restoring continuously until all recordings are again available.

Courses that are recorded by IRM and then made available via the web are currently not available. We do not yet have a time when they will be back online, but we anticipate several hours.  We had two drives fail, and we are now rebuilding them to restore service. I will update in a couple of hours with the status.

Telephone service has been restored to FAU Police Dept and the Jupiter Campus

We are currently experiencing a problem with phones located at the FAU Police Dept. & Jupiter Campus. We are working to correct the problem. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 by using a cell or other non-FAU phone.

We are currently experiencing an issue with Blackboard that is causing users to receive various database errors when accessing areas such as the discussion board, grade center and tests. We’re working to resolve this as soon as possible and we apologize for the inconvenience.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/07/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

When : 3:00 AM – 4:00 AM

Affected Systems:

Blackboard (bbproxy2.fau.edu) – No downtime
SharePoint (spapp1.fau.edu) – No downtime
Xitracs (Xitracs.fau.edu) – Offline between 3:00 AM and 4:00 AM

Affected Services:

Blackboard
SharePoint
Xitracs

Description of Change:  We will be migrating bbpproxy2, spapp1, and Xitracs from VMware ESXi to Hyper-V. Blackboard and SharePoint should not experience any downtime, however Xitracs the SACS accreditation Document Management Software will be offline during the migration. We will be keeping backups of the VMware machines in case there are any problems and will be able to revert at any time during the process.

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When: 5:00-5:30am
What: MyFAU portal and source server reboots
Affected (Who): All MyFAU users

When: 3:00-3:30am
What: fauweb1.fau.edu server virtualization
Affected (Who): Any users who have websites on fauweb1.fau.edu

What: fauandix.fau.edu reboot
What: 3:00-3:30am
Affected (Who): All andi/shared (network drive) users

When: 3:00-3:30am
What: Boca and Davie domain control reboots
Affected (Who): No interruption of service

When: 3:00-3:30am
What: Gradapp server reboot
Affected (Who): Users using the graduate admission app?

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At 2:00pm today we will be making additional changes to the Oracle application servers that service Banner to correct some of the problems which were noted with last night’s registration process. There will be no impact on end users.

At 2:00pm today we will be making additional changes to the Oracle application servers that service Banner to correct some of the problems which were noted with last night’s registration process. There will be no impact on end users.