[COMPLETED] FAU’s Online Payment System (TouchNet) – Unavailable Friday, April 3 from 6:00am to 10:00am

FAU’s Online payment systems (TouchNet) will be unavailable on Friday, April 3 from 6:00am until 10:00am.

 ***All Electronic Payments and Refunds will be disabled during this time ***

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized

Blackboard Unavailable – [RESOLVED]

Blackboard is unavailable at this time.  We are currently working to correct the issue.

Posted in Educational Technologies

WebFOCUS unavailable today from 9:30am to 10:00am

The security patch has been successfully installed. WebFOCUS and Leap Ahead are now available.

Posted in Banner and Admin Systems

WebFOCUS unavailable today from 9:30am to 10:00am

OIT needs to install an important emergency security patch this morning to the WebFOCUS server.  WebFOCUS and Leap Ahead will be unavailable during this time from 9:30am to 10:00am.  Thank you for your patience.

Posted in Banner and Admin Systems, Uncategorized

“My Foto” Phishing Email – DO NOT open

If you receive a message with the subject line: “My Foto”, please DO NOT open this message.

We are taking the necessary steps to prevent this message from propagating to the university community further.

We apologize for any inconvenience this may have caused you. We will also take the necessary steps to clean up any infected system.

 Office of Information Technology

Posted in Email, Uncategorized

Retailer Statement Phishing Email – Do Not Open

If you receive a message with the subject line: “Retailer Statement for 2524500”, please DO NOT open this message.

We are taking the necessary steps to prevent this message from propagating to the university community further.

We apologize for any inconvenience this may have caused you. We will also take the necessary steps to clean up any infected system.

 Office of Information Technology

Posted in Email, Systems

[resolved] Intermittent telephone issues

The issue with the FAU telephone system has been resolved.

Thank you

Posted in Network and Telecom

Intermittent telephone issues

We are experiencing intermittent telephone line outages.  For a quick resolution, please submit extension numbers that are experiencing an outage.  The equipment vendor is on site to help correct the issue.

Thank you

 

Posted in Network and Telecom

Intermittent Lync issues

[Update 1:08PM] – Microsoft has acknowledged the issue with their Lync service on 365. Microsoft engineers are currently working to resolve the issue.

Some users are reporting issues with Lync when signing-in. We are currently investigating this issue and its relation to the maintenance performed this morning.

Thank you,

Systems

Posted in Systems

[Completed] Blackboard maintenance

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems