OIT Systems Maintenance, Thurs. May 28 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/28/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Financial Aid disbursement for 2015-16
When: 3:00AM – 7:00AM
Affected services: No impact on services
Affected systems: Banner Production (FAUP)
Description of maintenance: OIT will update Financial Aid disbursement chains and programs
User impact: No anticipated impact on user

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Posted in Banner and Admin Systems, Uncategorized

[RESOLVED] Blackboard log in error

The Office of Information Technology is investigating reports that a small number of users are receiving an error message when logging into Blackboard. If you receive a message referencing shibsp:ListenerException please submit a Helpdesk ticket at https://helpdesk.fau.edu/

We are working to locate the cause of the problem and will update this post regularly. 

Posted in Educational Technologies, Uncategorized

[COMPLETED] OIT network maintenance on May 25th from 12:01 am – 6:00 am

The network maintenance scheduled for this morning has been completed. All network services are expected to be working normally at this time.

Posted in Network and Telecom, Systems

OIT network maintenance on May 25th from 12:01 am – 6:00 am

OIT will be performing maintenance on Monday, May 25 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 15 – 20 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Posted in Network and Telecom

[RESOLVED] Blackboard Authentication Error

The Office of Information Technology is investigating reports that a small number of users are receiving an error message when logging into Blackboard. If you receive a message referencing shibsp:ListenerException please submit a Helpdesk ticket at https://helpdesk.fau.edu/

 

We are working to locate the cause of the problem and will update this post regularly. 

Posted in Educational Technologies, Uncategorized

[Completed]Blackboard Maintenance

Blackboard maintenance has completed and all blackboard services are operational.

 

Posted in Educational Technologies, Systems

OIT Systems Maintenance, Thurs. May 21 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/21/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Identity Management Password Sync
When: 3:00AM to 7:00AM
Affected services: Single-Sign On (SSO), Oracle Identity Manager, Waveset Identity Manager
Affected systems: Single-Sign On (SSO), Oracle Identity Manager, Waveset Identity Manager
Description of maintenance: We will be installing a tool to synchronize passwords from the existing identity management system to the new identity management system.​
User impact: None, there is no downtime with this change

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Decommission old DNS/WINS servers
When: 3:00AM – 3:15AM
Affected services: DNS on ecswins01 and ecswins02​
Affected systems: ecswins01, ecswins02​
Description of maintenance: OIT will be stopping the DNS services on ecswins01 and ecswins02
User impact: No end-user impact is expected​
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Posted in Systems

[Completed] Emergency Blackboard Maintenance

Office of Information Technology will be performing emergency maintenance on Tuesday May 12, 2015 from 5am to 6am, to fix issues with Blackboard related to the login page, McGraw Hill Campus, and the Apps module.  Blackboard may be unavailable during this time.

Posted in Educational Technologies

[RESOLVED] Single Sign On Issues

Users may not be able to login to Outlook.fau.edu, Cobweb2.fau.edu, iOS, Android, Lync/Skype for Business and other Microsoft hosted services. We are investigating the problem and will update this post regularly.

Posted in Email, Systems

[Completed] Network maintenance on May 6 and May 8 from 12:01 am – 6:00 am

The network maintenance has been completed.

Thank you

Posted in Network and Telecom