Network team will be doing maintenance on internet connection router in Jupiter, this will cause slight disruptions to internet connectivity for this campus only.
[RESOLVED]Currently experiencing password synchronization issues
We are currently experiencing an issue with password changes synchronizing and are further investigating. Please hold off from changing your password at this time.
We apologize for any inconvenience.
OIT
Posted in Uncategorized
[RESOLVED]Helpdesk ticketing system currently unavailable
TeamDynamix helpdesk ticketing system is currently unavailable. We have contacted the vendor and will update as soon as possible.
We apologize for any inconvenience.
Posted in Uncategorized
OIT Systems Maintenance, Thurs. March 17 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/17/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Update SSO attributes
When: 5:00AM – 6:00AM
Affected services: sso.fau.edu
Affected systems: shibboleth1.fau.edu, shibboleth2.fau.edu, shibboleth3.fau.edu
Description of maintenance: Update SSO configuration to support campusHousing attribute.
User impact: None. This change does not involve any downtime.
***************************************************
Posted in Systems
RESOLVED: Echo360 Service Restart — Media Upload Issue
The issue which was preventing Echo360 lecture captures and external media uploads from processing and publishing has been resolved.
[Completed] Emergency network update at 12:01 am
The emergency network maintenance has been completed.
Thank you
Posted in Network and Telecom
Emergency network update at 12:01 am
Just after midnight tonight, between 12:01 am and 6:00 am, OIT will perform an emergency update to the network router on the Boca Raton campus. This update will cause an interruption to the data and telephone networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.
Thank you
Posted in Network and Telecom
[UPDATE] Network connectivity issues primarily affecting wireless
** UPDATE – 2:23pm **
We have stabilized the network and all services should be functioning as normal at this time. We will be doing emergency maintenance at midnight in which there may be intermittent loss of network connectivity. We appreciate your patience and apologize for any inconvenience.
*******************************************
We are currently experiencing network connectivity issues. This is mainly affecting wireless connections on all campuses. OIT is working to resolve the issues as soon as possible.
We apologize for any inconvenience this may cause.
OIT
[COMPLETED] – TouchNet Systems – Maintenance Notification – Wed. March 16 from 3:00AM to 7:00AM
*****UPDATE*****
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
***************************
TouchNet will be performing routine server maintenance from 3:00 a.m. to 7:00 a.m. on Wednesday 3/16/2016.
All student payment services and marketplace sites will be unavailable during this time.
OIT Systems Maintenance, Thurs. March 10 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/10/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
ePrint 2-factor authentication
When: 4:00AM – 6:00AM
Affected services: ePrint
Affected systems: eprint.fau.edu
Description of maintenance: OIT will enable Duo 2-factor authentication for the ePrint URL https://eprint.fau.edu
User impact: There will be no access to ePrint during this time
***************************************************
CAS Login Patch
When: 5:00AM – 6:00AM
Affected services: CAS
Affected systems: cas1, cas2, cas3
Description of maintenance: OIT will update the single sign on system to prevent users from entering a space before or after their username. This will improve usability by stopping users from receiving an error when logging in.
User impact: None, these a clustered and the patch will be applied to one at a time.
***************************************************
Upgrade Ironport servers bertx and berty from Version: 9.7.0-125 to Version: 9.7.1.066
When: 5:00AM – 6:30AM
Affected services: None
Affected systems: None
Description of maintenance: Upgrade Ironport servers bertx and berty from Version: 9.7.0-125 to Version: 9.7.1.066
User impact: Possible delay in receiving mail
***************************************************
Liebert battery replacement at Jupiter, RF 219
When: 4:00AM – 7:00AM
Affected services: None
Affected systems: None
Description of maintenance: Emerson is replacing all 40 batteries in the Liebert unit in RF 219.
User impact: None, the unit will be on standby and should be powered by the backup generator if there is a power failure.
***************************************************