[RESOLVED]Helpdesk ticketing system currently unavailable

TeamDynamix helpdesk ticketing system is currently unavailable. We have contacted the vendor and will update as soon as possible.

 

We apologize for any inconvenience.

 

 

Posted in Uncategorized

OIT Systems Maintenance, Thurs. March 17 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/17/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Update SSO attributes
When: 5:00AM – 6:00AM
Affected services: sso.fau.edu
Affected systems: shibboleth1.fau.edu, shibboleth2.fau.edu​, shibboleth3.fau.edu
Description of maintenance: ​Update SSO configuration to support campusHousing attribute.
User impact: None. This change does not involve any downtime.

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Posted in Systems