Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/06/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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FAU Account Self Services Updates
When: 5:00AM – 6:00AM
Affected Services: OIM, Self Service Accounts Portal
Affected Systems: boc22oimp01, boc22oimp02
Description of Maintenance: Update SSL cert for third party SMS service. This should resolve an issue we are seeing with users unble to reset their passwords using SMS password reset feature.
User Impact: Users may not be able to change their password during the restart process.
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Echo System restart
When: 7:00AM – 7:10AM
Affected services: Echo360 playback
Affected systems: Echo360
Description of maintenance: The ESS needs to have its SAN addresses changed ahead of the switch over for Oct 10. This will require a system restart.
User impact: Playback of Echo360 content will be briefly interupted and unavailable while the system restarts.
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Enable TLS support for Ironport email servers
When: 4:30AM – 5:00AM
Affected services: Incoming email
Affected systems: bertx, berty
Description of maintenance: We are enabling support for encryption between our email servers and other email servers in the world that are willing to support it.
User impact: No user impact is expected
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PGP Upgrade
When: 12:00AM – 2:00AM
Affected services: PGP
Affected systems: bocsec.fau.edu
Description of maintenance: OIT will be upgrading pgp server from version 3.32 to version 3.4
User impact: No user impact is expected
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Verasmart upgrade
When: 12:00AM – 2:00AM
Affected services: Phone Billing
Affected systems: boc22comm1
Description of maintenance: OIT will be upgrading our verasmart software to the latest version
User impact: The phone billing system will be offline during this time.
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