Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/10/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Migration of virtual servers to new BigIP load balancers (SSO)
When: 5:00AM – 6:00AM
Affected services: Single-Sign On (SSO)
Affected systems: Bigip Load Balancers
Description of maintenance: Our current BigIP load balancers are being upgraded, so we are moving secure websites hosted by the old ones to the new ones.
User impact: SSO will be inaccessible for 5 minutes. (more than likely 5 seconds)
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Migration of www and Myfau to the new BigIP load balancers
When: 5:00AM – 6:00AM
Affected services: FAU website and MyFAU
Affected systems: BigIP Load balancers
Description of maintenance: Our current BigIP load balancers are being upgraded, so we are moving secure websites hosted by the old ones to the new ones
User impact: Users may experience a brief interruption while trying to access these websites
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Oracle quarterly DB patches (bannerprd and odsprod)
When: 3:00AM – 7:00AM
Affected services: Banner and ODS production along with services that are tied to the these systems such as jobsub, appworx, dars, and cleanaddress
Affected systems: bannerprd, odsprod, sctcache1-7, sctforms-2
Description of maintenance: Applying Oracle PSU to DB’s on hosts bannerprd and odsprod
User impact: Users will be unable to login to Banner or ODS during the period the database is offline. This should be no longer than 1 hour.
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Oracle quarterly DB patches (bbloracle)
When: 3:00AM – 7:00AM
Affected services: Blackboard Production
Affected systems: bbloracle
Description of maintenance: Applying Oracle PSU to DB’s on host bbloracle.
User impact: Blackboard will become temporarily unavailable during the maintenance window.
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Oracle quarterly DB patches (boc22ora07)
When: 3:00AM – 7:00AM
Affected services: Oracle Identity Manager production
Affected systems: boc22ora07, boc22oimp1, boc22oimp2
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora07
User impact: The OIM system will be unavailable for a short period. During this time, account changes will not be processed and the self-service interface will be unavailable.
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Verasmart upgrade
When: 12:01AM – 2:00AM
Affected services: phone billing
Affected systems: boc22comm1
Description of maintenance: Upgrading verasmart software
User impact: no phone billing during this time
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