** RESOLVED **
The issue with helpdesk ticket creation and updates have been resolved.
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Creation of new helpdesk tickets or updates to existing tickets are currently unavailable. We anticipate this issue to be resolved in the morning. Email updates to tickets can still be sent and will be queued until the issue is resolved.
We apologize for the inconvenience
Systems
Around 6:20pm today we experienced a second round of network and Internet connectivity issues. At this time connectivity has been restored and all services should be operational. We believe we have identified the root cause and have performed some initial corrective actions.
We apologize for the inconvenience this may have caused.
OIT
Around 1:45pm today we experienced network and Internet connectivity issues. At this time connectivity has been restored and all services should be operational. We will continue to monitor the network to prevent any future issues.
We apologize for the inconvenience this may have caused.
OIT