The upgrade to the Mediasite system has been completed
Starfish Unavailable , Fri. June 16 9PM – Sat. June 17 9AM
The Starfish Advising Software (aka Success Network) will be unavailable due to vendor maintenance from 9:00 PM, Friday, June 16, 2017 through 9:00 AM, Saturday, June 17, 2017. During these 12 hours, the system will be unreachable and the site will generate an error.
Posted in Systems
[Complete] University Form Server Performance Improvements
The updates to the forms server have been completed.
Posted in Educational Technologies
University Form Server Performance Improvements
Application maintenance – University Form Server
Description of change: OIT will be applying improvements to the University Form Server login settings to improve performance.
Downtime window start: 6/16/2017 @ 5:00 AM
Downtime window end: 6/16/2017 @ 6:00 AM
Affected services: Forms. and Frevvo
Affected systems: frevvo1.fau.edu
Expected End-user impact: Users will not be able to login to https://forms.fau.edu/frevvo but most forms should continue to work without any issues.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. June 15 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/15/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Application maintenance – Jira and Confluence (KB)
Description of change: OIT will be blocking off-campus access to jira and the kb sites to limit exposure to the outside
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: jira and confluence
Affected systems: jira and kb
Expected End-user impact: Users trying to access these sites from outside of the FAU networks will not be able to access it any longer. On campus users may not be able to access the site for about 5 minutes during the maintenance.
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Server maintenance – Banner
Description of change: OIT is upgrading BEIS from version 8.2 to 8.4 to support SAML 2.0 for future Shibboleth integration.
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: Banner single sign-on
Affected systems: sctcache1, sctcache2, sctcache7
Expected End-user impact: During this time, accessing self-service functions from MyFAU or logging into Banner may be intermittent
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Server maintenance – Banner
Description of change: OIT is installing required patch in Banner.
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: Banner production
Affected systems: bannerprd
Expected End-user impact: Banner production will be unavailable during this time.
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Server maintenance – Banner XE
Description of change: This upgrade builds onto the infrastructure for all of the other Banner XE modules and specifically supports the latest upgrade and modification of the Student Registration Self Service module.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
OIT Units involved in the change: Administrative Systems and the DBA Team
Affected services: Not Applicable
Affected systems: Banner XE DB Upgrade module
Expected End-user impact: No end-user impact is anticipated
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Server maintenance – Banner XE
Description of change: This upgrade expands the functionality of the Student Registration Self Service module
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Not Applicable
Affected systems: Banner XE Student Registration Self Service module
Expected End-user impact: During this time, Banner XE self service link will be unavailable for a brief time
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Server maintenance – Banner XE
Description of change: This upgrade is required to the support the next set of Banner XE Financial Aid system administrative pages. Admin Common must be in place before the other pages can be deployed.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Banner XE Fin Aid Admin pages will be unavailable for a brief time
Affected systems: Banner XE Fin Aid Admin pages will be unavailable for a brief time
Expected End-user impact: During this time, Banner XE administrative pages will not be available.
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Server maintenance – Banner XE
Description of change: OIT is upgrading Financial Aid module in Banner XE.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Banner XE Financial Aid
Affected systems: Banner XE
Expected End-user impact: During this time, Banner XE Financial Aid will be unavailable for brief periods of time.
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Posted in Banner and Admin Systems, Systems
Mediasite Upgrade Notice
Sonic Foundry will be performing planned server upgrades on Saturday, June 17, beginning at 12:01 am CST and ending at 4:00 am CST. Access to Mediasite may become unavailable for brief periods during the maintenance window.
During this maintenance Mediasite will be upgraded to version 7.0.30.
Browsers are phasing out support for plug-ins like Flash and Silverlight. Since previous versions of Mediasite relied on these plug-ins, video playback may be affected for many. Mediasite 7.0.30 addresses this.
Posted in Lecture Capture
[Completed] Wi-Fi upgrades in the student residence areas
The Wi-Fi upgrades have been completed.
Thank you
Posted in Network and Telecom
[Completed] Network upgrades in the Engineering East and Engineering West buildings on Sat. June 10
Network upgrades in the Engineering East and Engineering West buildings have been completed.
Thank you
Posted in Network and Telecom
[Resolved] Network outage in Engineering West building #36 on the first floor East wing
The network has been restored in the Engineering West building.
Thank you
Posted in Network and Telecom
Network outage in Engineering West building #36 on the first floor East wing
We are currently experiencing a network outage in the Engineering West building #36 on the East wing of the first floor. We are working to replace the hardware and restore service as soon as possible.
Thank you
Posted in Network and Telecom