Research Computing Health Environment Maintenance

Office of Information Technology Research Computing will be performing systems maintenance on Thursday 08/03/2017 and Friday 08/04/2017 from 12:00 AM to 5:00 AM. The following systems will be specifically impacted:

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Server maintenance – Jupiter BHRIC Storage Upgrade
Description of change: We will be upgrading the Compellent storage
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: BHRIC Profiles, VMs, shares
Affected systems: Jupiter Compellent
Expected End-user impact: No expected user impact. Each site has two controllers. As one upgrades the other takes over.

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Server maintenance – Boca BHRIC Storage Upgrade
Description of change: We will be upgrading the Compellent storage
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: BHRIC Profiles, VMs, shares
Affected systems: Boca Compellent
Expected End-user impact: No expected user impact. Each site has two controllers. As one upgrades the other takes over.

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Posted in Network and Telecom, Systems

Planned Turnitin Maintenance: Saturday 8/5/17 10:00 AM – 4:00 PM

Planned Turnitin Maintenance: Saturday August 5, 2017
10 am – 4 pm EDT / 7am – 1pm PST / 3pm – 9pm BST / 12am – 6am (Sunday 6) AEST (click here for your local time zone).

Turnitin will be undergoing essential maintenance and will be unavailable.

All Turnitin customers on the following services will be affected including:
Turnitin (including mobile)
TurnitinUK
Integrations
iThenticate
WriteCheck

The following services will not be affected:
Revision Assistant

Where applicable, please be aware no submissions or grading will be possible through any of the services listed above during this time. We therefore advise that submission deadlines be set outside of this maintenance window.

Please follow @TurnitinStatus for the latest updates.

Posted in Educational Technologies, Instructional Technologies

[Completed] Wi-Fi upgrades on Wednesday August 02

The Wi-Fi upgrades scheduled for Wednesday, August 02 have been completed.

Thank you

Posted in Network and Telecom

Network Maintenance – Jupiter Campus 8/4 5:30am – 6:30am

OIT will be performing network maintenance in Jupiter on Friday, August 4 from 05:30 a.m. until 6:30 a.m. Due to the nature of the maintenance, users may experience an intermittent network outage lasting approximately 5 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom, Systems

OIT Systems Maintenance, Thurs. Aug 3 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/03/2017 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Server Maintenance – Mail Routing changes
We will be changing the way email is routed from our on-premises servers.​
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: On-Premises ​Exchange
Affected systems: ExchangeCA01.ad.fau.edu, ​ExchangeCA03.ad.fau.edu, ​ExchangeCA04.ad.fau.edu,
Expected End-user impact:  During this time, minimal impact on users is expected. Sending an email through our on-premises exchange transport servers may fail when the service is restarted. Office 365 will not be affected.

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Application maintenance – Single Sign On Page Adjustments
The Office of Information technology will be making small adjustments to the login system to improve usability and reliability
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Shibboleth, CAS, SSO
Affected systems: shibboleth1p, shibboleth2p​
Expected End-user impact:  During this time, users may be redirected to wordpress.fau.edu during this period. Single sign on will fail over between each server when they restart.

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Server maintenance (Davie campus) –   Update Switch Firmware
OIT will be updating the firmware on a switch.
Downtime window start: 4:00 AM
Downtime window end: 5:00 AM
Affected services:  The following services for the Davie campus:
Active Directory, Papercut, SCCM, DHCP, DNS, LDAP​,
Affected systems: dav90hv01, dav90hv02, da​v90pcprt01, dav90sccmdp01, davdcfau01, davdcirm01, dhcpdav1​, dnsdav1, ldapdav1​
Expected End-user impact: During this time, the affected systems will not be available during the change window.

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Server maintenance – Identity Management Systems (idm.fau.edu)
OIT is moving the idm.fau.edu server to a more suitable network for its usage.​
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: The IDM webpage
Affected systems: idm.fau.edu​
Expected End-user impact:  During this time, users may not be able to login to the idm site for a few minutes while the IP is changed​

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Server maintenance
We are moving several servers to a more suitable network for their usage.
Downtime window start: 5:00 AM
Downtime window end:  6:00 AM
OIT Units involved in the change  Systems, fauapps
Affected services:  owlapp and gradrates.​
Affected systems: owlapp.fau.edu, gradrates.fau.edu​,
Expected End-user impact:  During this time, owlapp and gradrates may be unavailable for a minute while DNS is pushed to point to the new IPs.  As such some users may experience connection issues while trying to access these servers.​

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Posted in Banner and Admin Systems, Email, Systems