Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/30/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Account Self Service
Description of change: OIT will be upgrading and patching services related to account management, this includes fixing FAUNet ID lookup function to support special characters in names, auto-provision Affiliates and assign Znumbers. Additional changes will be non-user impacting and effect backend services.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Account Self Service
Affected systems: Accounts Self-Service portal, User Management (UM), OIM servers
Expected End-user impact: During this time, no end-user impact is expected.
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Webserver maintenance
Description of change: OIT will be adding a new webserver into rotation for the fau website to handle shibboleth requests.
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services: www.fau.edu
Affected systems: www.fau.edu
Expected End-user impact: During this time, no end-user impact is expected.
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CourseLeaf Section Scheduler software upgrade
Description of change: OIT will upgrade the CourseLeaf Section Scheduler (CLSS). CourseLeaf Section Scheduler (CLSS) streamlines how colleges and universities determine their class offerings each term – everything from inputting, editing, validating, approving, and updating the course offerings.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: CourseLeaf Section Scheduler
Affected systems: Banner Student
Expected End-user impact: During this time, no end-user impact is expected.
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Testing Center Single Sign On Maintenance
Description of change: OIT will update the single sign on system to improve the user experience in the testing center.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Single Sign On and all dependent services
Affected systems: Shibboleth servers
Expected End-user impact: During this time, no end-user impact is expected. After the change, the single sign on system will not prompt for 2Factor when users access Canvas from the testing center.
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BHRIC Servers upgrade from Windows 2012R2 to Windows 2019
Description of change: OIT will upgrade a series of Windows servers on BOCA RATON and JUPITER cloud platforms from Windows 2012 R2 to Windows 2019.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Various services on servers in health domain
Affected systems: Jupiter servers
Expected End-user impact: During this time, no end-user impact is expected.
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Authentication service migration
Description of change: OIT will be migrating some systems responsible for authentication to a newer version
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: SSO, ADFS, all Office 365 services, College of Business web sites
Affected systems: Boca ADFS servers
Expected End-user impact: During this time, no end-user impact is expected.
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Frevvo 7.4.13 Update
Description of change: OIT will update Frevvo Prod (form server) to version 7.1.13
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: Frevvo form server
Affected systems: Frevvo
Expected End-user impact: During this time, Frevvo will be unavailable.