OIT Systems Maintenance, Thurs. July 10 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/10/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Server maintenance
Description of change: Certificates for various secure web sites managed by OIT are being renewed
Downtime window start 7/11/2019 3:00 AM
Downtime window end 7/19/2019 7:00 AM
Affected services: Almost all services that rely on our wildcard certificate.
Affected systems: bigip and any other system using the wildcard fau certificate​
Expected End-user impact: varies. some to none depending on the sensitivity of the service on accepting a new certificate.

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Secure file server data migration
Description of change: OIT will be moving the data internally on a ​secure file server
Downtime window start 7/11/2019 3:00 AM
Downtime window end 7/11/2019 6:00 AM
Affected services: all shares on andisec
Affected systems: andisec
Expected End-user impact: all shares on andisec will be unavailable during the window

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Mail Server Upgrade
Description of change: OIT will be migrating the mail servers that handle smtp.fau.edu to new servers.
Downtime window start 7/11/2019 3:00 AM
Downtime window end 7/11/2019 4:00 AM
Affected services: Mail relay for smtp.fau.edu
Affected systems: boc22esa02.fau.edu, nwesa02.fau.edu
Expected End-user impact: Ideally none, however depending on how dns is cached for each client and how the smtp server settings were configured you may see bouncebacks/failed to connect messages when dns is updated.

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Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients will be upgraded to the latest version
Downtime window start 7/11/2019 3:00 AM
Downtime window end 7/11/2019 7:00 AM
Affected services: OS deployments, app installs, windows updates from SCCM​
​Affected systems: boc22sccm
Expected End-user impact: All OS deployments, app installs, windows updates from sccm will be unavailable during the window

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BHRIC Servers upgrade from Windows 2012R2 to Windows 2019
Description of change: We have series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019​. Several servers are upgraded successfully. We would like to continue upgrading all servers in 3/4 servers per batch over next few months. ​​
Downtime window start 7/11/2019 3:00 AM
Downtime window end 7/11/2019 6:00 AM
Affected services: Various services on following servers in health domain: boc22-s-adc1, Boc22-s-ps.med, research-mssqlX, boc22-s-sql
Affected systems: boc22-s-adc1, Boc22-s-ps.med, research-mssqlX, boc22-s-sql
Expected End-user impact: NONE is expected​​​

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Banner Self-Service Maintenance
Description of change: Change to fix flaws associated with Banner Registration (Version 9.12) that causes inaccurate information to be displayed to the students. This fix includes updates to the Registration search feature to fix defects on what courses are rendered and fix inaccurate descriptions/sorting of other data points.
Downtime window start 7/11/2019 4:00 AM
Downtime window end 7/11/2019 6:00 AM
Affected services: Banner Self-Service
Affected systems: Banner XE
Expected End-user impact: There are no impact on user services expected

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Updates Accounts Self Service
Description of change: Upgrading and patching account self service website.
Downtime window start 7/11/2019 5:00 AM
Downtime window end 7/11/2019 6:00 AM
Affected services: accounts.fau.edu
Affected systems: boc22oimwebp1, boc22oimwebp2, nwrdcoimwebp1, nwrdcoimwebp2
Expected End-user impact: Users may see a delay in password resets during the time the systems are being patched and rolled out.

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Server Maintenance
Description of change: We will be changing two northwest www.fau.edu webservers with new ones that are able to do shibboleth.
Downtime window start 7/11/2019 6:00 AM
Downtime window end 7/11/2019 7:00 AM
Affected services: None as these are the northwest www.fau.edu webservers and are also behind BigIP
Affected systems: Northwest www.fau.edu webservers​
Expected End-user impact: No end user impact expected

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems, Uncategorized