[Resolved] Webex Meetings: Users are intermittently unable to connect to computer audio (VoIP)

11:55am – All tasks have been completed and computer audio and video services are fully operational.

11:33am – WebEx Engineering continues to work on updating the VoIP services. Many of the services have been restored, but additional work is underway to complete the task. Previously affected users should close out of their meeting and rejoin to enable audio and video. Remaining affected users may see connection issues or may be able to connect to audio, but the client computer video option may be unavailable.

10:59am – Engineering is working to address an issue affecting the computer audio (VoIP) component of Webex Meetings. Users connecting to sites hosted in the US region may not be able to join meetings using the Webex computer client for audio or video. Users can connect using telephony call-in or call-back, Webex Teams, or video endpoints (SIP connections) as an alternative.

Posted in Canvas / LMS, Video Conferencing