The TouchNet payment processing system is currently experiencing intermittent issues during the payment process.
Tuition Payments are being impacted. We are currently working on a resolution, and will update when it is resolved.
OIT Systems Maintenance, Thurs. April 2 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/02/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Configuration Change
Description of change: OIT will be changing the domain several servers are joined to.
Downtime window start: 4:00 AM
Downtime window end: 6:00 AM
Affected services: NetApp services primarily used by the systems team. A development server used by the IEA team.
Expected End-user impact: During this time, services hosted on these systems will be unavailable.
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WebFocus Server Maintenance
Description of change: OIT will be applying the Webfocus upgrade 8.2.06
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: WebFOCUS/Leap Ahead Production environment.
Expected End-user impact: During this time, services that listed above will be unavailable at times.
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Server Upgrade
Description of change: OIT will be upgrading software on one of its servers.
Downtime window start: 3:00 AM
Downtime window end: 4:00 AM
Affected services: Azure AD and Active Directory synchronization
Expected End-user impact: During this time, new users and and user change syncs between Azure AD and On-Prem AD will be delayed while a full sync is done after the connector is upgraded. In previous upgrades the full sync is completed around noon of the same day.
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Clockwork Maintenance
Description of change: OIT will be performing on the Clockwork system.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: Not Applicable
Expected End-user impact: During this time, no end-user impact is anticipated.
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