[RESOLVED] Canvas LMS Currently Unavailable

Resolved: Canvas is now accessible.

Legacy issue:  Canvas 503 Bad Gateway Error
Some users are experiencing a 503 Bad Gateway error when trying to access Canvas. Canvas has identified the issue and is working to resolve it.
  Thank you for your patience and cooperation
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Lecture Capture

[RESOLVED]WebEx Meetings not appearing in Canvas

Update – Cisco has identified and resolved the issue for most affected sites. Most sites should now see their courses in their properly configured state. Please standby if any courses on your site are still in setup mode or are experiencing any related issues.
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The Cisco Webex tool in Canvas is currently experiencing a synchronization issue. We have reached out to Cisco for a resolution and will post updates as we receive them. If you do not see your meetings/recordings in Canvas, they are still available and accessible via https://fau.webex.com. Please view the guides linked below for instructions on how to schedule, join, and host meetings, and how to share and view recordings through fau.webex.com.

 

Posted in Canvas / LMS, Educational Technologies

[RESOLVED] TouchNet Systems Maintenance, Friday, April 24th from 3:00AM to 7:00AM

The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, 4/24/2020. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.

Posted in Banner and Admin Systems, Workday