Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/12/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Database Maintenance
Description of change: OIT will apply the October 2020 Oracle patchset updates to all production databases
Downtime window start: 11/12/2020 3:00 AM
Downtime window end: 11/12/2020 7:00 AM
Affected services: Banner production: Admin Pages (Forms), Application Navigator, Banner Access Manager, Banner self-service, Touchnet – Payments/Deposits
Workflow, uAchieve – DARS, FLVS, Transcripts
Appworx
Harvest
ODS
FAUDW Warehouse: DWPROD-OwlDone, DWPROD-FinancialAid Attendance Survey
IEAP Warehouse
WebFOCUS/ReportCaster
OIM: Account claiming, Password resets
MSOP Instance:
ACH_PROD: ACH or VPAS
GBP_PROD: Mandatory Course Entry Quiz
WORKDESK_PROD: accounts.fau.edu – Accounts Self Service
CANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas
FAUVISITOR_PROD: Wireless network authentication for guests.
FREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu/*, egrades.fau.edu/* (except egrades itself)
GROUPER_PROD: Group Management – grouper.fau.edu
PHONEBILL_PROD: Phonebill application pre latest system.
PWDEXPIRE_PROD: Password expiration
REG_PROD: network registration, talon.fau.edu/netreg, talon.fau.edu/networkregistrationadmin, DHCP Logger
FREVVO61_PROD: Frevvo
NEWUNDERGRAD_PROD: Undergraduate Admissions
OWLAPP_PROD: Graduate Admissions
OWLRESIDENCY_PROD: Residency Project
ONBOARDUSR: OwlDone
Expected End-user impact: During this time, the listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.
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Confluence Upgrade
Description of change: OIT will upgrade Confluence to the latest version
Downtime window start: 11/12/2020 5:00 AM
Downtime window end: 11/12/2020 7:00 AM
Affected services: kb.fau.edu
Expected End-user impact: During this time, Confluence (kb.fau.edu) will be offline.
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Copy Decrypted AP Files to Admissions Folder on ANDISEC
Description of change: OIT will apply a new process for loading AP test scores for Admissions Office
Downtime window start: 11/12/2020 3:00 AM
Downtime window end: 11/12/2020 5:00 AM
Affected services: None
Expected End-user impact: During this time, no end-user impact is expected.
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Insert school codes into SWREDIT table
Description of change: OIT will make some changes to the SWREDIT table in Banner to insert school codes.
Downtime window start: 11/12/2020 3:00 AM
Downtime window end: 11/12/2020 5:00 AM
Affected services: Sending out EDI Transcript Requests
Expected End-user impact: During this time, no end-user impact is expected.
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OnBase Registrar Form for Change of Name
Description of change: OIT will release new Registrar form and workflow for Change of Name form.
Downtime window start: 11/12/2020 12:00 AM
Downtime window end: 11/12/2020 12:00 AM
Affected services: OnBase
Expected End-user impact: During this time, no end-user impact is expected. After the change, students will be able to securely submit change of Name request, which will ease workflow for students and Registrar office.
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Residency Code Updates
Description of change: OIT will update residency query to post back to the correct SGDSTDN record.
Downtime window start: 11/12/2020 12:00 AM
Downtime window end: 11/12/2020 12:00 AM
Affected services: Owl Residency Custom App
Expected End-user impact: During this time, no end-user impact is expected. After the change a better and more accurate process will be in place for students and Residency team.
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Update Degree Applicable Package
Description of change: OIT will update code to provide more accurate degree applicable courses for students
Downtime window start: 11/12/2020 12:00 AM
Downtime window end: 11/12/2020 12:00 AM
Affected services: Banner
Expected End-user impact: During this time, no end-user impact is expected. After the change, more accurate degree applicable courses will be available for students.
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