Subset of Zoom users unable to see cloud recordings

New incident: Investigating

Zoom is currently investigating an issue where some users are intermittently unable to view their list of cloud recordings in their web portal. The recordings are not impacted or erased. Some users are just unable to see them at this time.

While Zoom works to resolve this issue, Zoom recommend impacted users refresh their browser, which may allow them to see their recordings.

Posted in Canvas / LMS, Video Conferencing