[Resolved] Mediasite Disruption

The disruption to Mediasite services has been resolved

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Sonic Foundry engineers are currently investigating performance issues with Mediasite Video Cloud. Users may receive errors or timeouts when attempting to access Mediasite presentations at this time.

Posted in Canvas / LMS, Lecture Capture

[NETWORK MAINTENANCE] – Boca Raton, Jupiter, Davie, and Fort Lauderdale – Saturday October 2nd from 12:00 a.m until 2:00 a.m.

​OIT will be performing core network maintenance on the Boca Raton, Jupiter, Davie, and Fort Lauderdale campuses from 12:00 a.m. until 2:00 a.m on Saturday October 2nd. During this time there will be brief network outages affecting the Davie and Fort Lauderdale campuses lasting about 10 minutes while the Boca Raton and Jupiter campuses will experience momentary network disruptions.

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Sept 30 from 12:05AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/30/2021 from 12:05 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Server Maintenance
Description of change: OIT will migrate the Appworx services to a new server. No changes will be made to the version or application configuration.​
Downtime window start 9/30/2021 3:00 AM
Downtime window end 9/30/2021 7:00 AM
Affected services: Appworx​
Expected End-user impact: The Appworx scheduled jobs will be unavailable ​during a period in the maintenance window.

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Single Sign-on Maintenance
Description of change: ​OIT will be performing maintenance to the SSO web services to apply Shibboleth patches.
Downtime window start 9/30/2021 6:00 AM
Downtime window end 9/30/2021 7:00 AM
Affected services: SSO
Expected End-user impact: During this time some single-sign on sessions could be terminated when we failover.

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Harvest Upgrade
Description of change: OIT will be performing maintenance on Banner’s Change Control Management system​ (Harvest).
Downtime window start 9/30/2021 3:00 AM
Downtime window end 9/30/2021 5:00 PM
Affected services: ​All four instances of Harvest (SEED, DEVL, TEST, FAUP)
Expected End-user impact: ​During this time Harvest will be unavailable.

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Server Upgrades
Description of change: OIT will be upgrading 2 of its DNS servers.​
Downtime window start 9/30/2021 3:00 AM
Downtime window end 9/30/2021 6:00 AM
Affected services: ​Internal DNS service
Expected End-user impact: ​DNS lookups against these servers may fail during the change window.

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REDCap maintenance
Description of change: ​OIT will be doing maintenance of REDCap
Downtime window start 9/30/2021 12:05 AM
Downtime window end 9/30/2021 2:00 AM
Affected services: REDCap​
Expected End-user impact: REDCap will be unavailable during this time.

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Posted in Banner and Admin Systems, Systems