We are currently experiencing a network switch failure in Fleming that is affecting the wired, wireless, and phone network on the 3rd and 4th floor.
[COMPLETED][NETWORK MAINTENANCE] Boca Raton Campus – Wednesday March 9th from 12:00 a.m. until 3:00 a.m.
The network maintenance scheduled for the Boca Raton campus this morning has been completed/
Posted in Network and Telecom
[COMPLETED][NETWORK MAINTENANCE]Jupiter, Fort Lauderdale, and Seatech Campuses
The network maintenance scheduled for the Fort Lauderdale, Seatech and Jupiter campuses this morning has been completed
Posted in Network and Telecom
[NETWORK MAINTENANCE] Boca Raton Campus – Wednesday March 9th from 12:00 a.m. until 3:00 a.m.
OIT will be performing network maintenance affecting the Boca Raton campus on Wednesday March 9th from 12:00 a.m. until 3:00 a.m. The Boca Raton campus will experience a series of short network disruptions during this maintenance.
Posted in Network and Telecom
[COMPLETED][NETWORK MAINTENANCE]Davie and HBOI Campuses – Monday March 7th 12:00 a.m. until 2:00 a.m.
The network maintenance scheduled for this morning has been completed.
Posted in Network and Telecom
Network Maintenance – Jupiter, Fort Lauderdale and Seatech Campuses – Tuesday March 8th from 12:00 a.m. until 2:00 a.m.
OIT will be performing network maintenance on the Jupiter, Fort Lauderdale, and Seatech campuses from 12:00 a.m. until 2:00 a.m. on Tuesday March 8th. During this time the affected campuses will experience short network disruptions lasting a few minutes.
Posted in Network and Telecom
[Network Maintenance] Davie and HBOI Campuses – Monday March 7th from 12:00 a.m. until 2:00 a.m.
OIT will be performing network maintenance on the HBOI and Davie campuses from 12:00 a.m. until 2:00 a.m. on Monday March 7th. During this time the affected campuses will experience a short network disruption lasting a few minutes.
Posted in Network and Telecom
Classroom PC Zoom Issues
When using the in-room computers in Boca classrooms, some instructors may experience a Zoom issue that causes their session to end prematurely.
*This is not affecting all users/classrooms.* We have identified the issue and are working towards a resolution.
If you are in a physical classroom and experience any issues with Zoom, please report the problem to the AV Support team via the phone number listed in the classroom or by submitting one of the Help Desk requests linked here. Then, try a temporary workaround by either restarting your computer and disabling Zoom’s “hardware acceleration” settings OR by using Webex or Microsoft Teams.
Posted in Instructional Technologies, Video Conferencing
OIT Systems Maintenance, Thurs. March 3 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 0/0/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Upgrade
Description of change: OIT is performing an upgrade on a data storage server that may affect some FAU websites on www.fau.edu.
Downtime window start 3/3/2022 3:00 AM
Downtime window end 3/3/2022 7:00 AM
Affected services: Some webpages on www.fau.edu. Any other service that depends on mysql01 data storage server.
Expected End-user impact: Some users may be unable to load websites or services that depend on the data storage server
MYFAU Update
Description of change: The MYFAU mobile app will be be undergoing routine maintenance.
Downtime window start 3/3/2022 6:00 AM
Downtime window end 3/3/2022 6:00 AM
Affected services: MYFAU iOS & Android App
Expected End-user impact: No downtime is anticipated but users will be prompted to download a new version of the iOS FAU Mobile App.
Email SPAM filter configuration change
Description of change: OIT will be changing the SPAM policy for 365 users
Downtime window start 3/3/2022 5:00 AM
Downtime window end 3/3/2022 5:05 AM
Affected services: Exchange Online
Expected End-user impact: No downtime is expected. After the change, only high confidence SPAM will be sent to the user’s Junk Mail folder. Mail with a lesser confidence SPAM level will be delivered to the user’s inbox.