OIT Systems Maintenance, Thurs. Feb 2 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/02/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Server Maintenance
Description of change: OIT will be updating servers supporting banner and data warehouse
Downtime window start: 02/02/2023 3:00 AM
Downtime window end: 02/02/2023 5:00 AM
Affected services: Banner and ODS
End-user impact: Banner and ODS will be unavailable during the window

Graduate Application Upgrade
Description of change: The Graduate College Admissions Application will be updated to enable new features affecting the College of Business and other corporate program admissions applications.
Downtime window start: 02/02/2023 3:00 AM
Downtime window end: 02/02/2023 8:00 AM
Affected services: cobapp.fau.du, Kubernetes
End-user impact: Applicants and Employees (College of Business, and Graduate College)

Posted in Banner and Admin Systems, Systems

OIT Systems Maintenance, Thurs. Jan 26

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/26/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Update SSO Login Screen Header
Description of change: OIT will update the FAU SSO login screen. Change is only visual, does not affect functionality.
Downtime window start: 01/26/2023 7:00 AM
Downtime window end: 01/26/2023 7:15 AM
Affected services: Single-Sign On (SSO)
End-user impact: No end-user impact is expected.

Banner maintenance
Description of change: OIT will run scripts to update Hold Dates in Banner
Downtime window start: 01/26/2023 3:00 AM
Downtime window end: 01/26/2023 4:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected

Server maintenance
Description of change: Research Computing will be adding a Domain controller to the health domain
Downtime window start: 01/27/2023 9:00 PM
Downtime window end: 01/27/2023 11:00 PM
Affected services: Health domain
End-user impact: No end-user impact is expected

Posted in Banner and Admin Systems, Research Computing, Systems

[Resolved] Mediasite-Zoom Integration

Earlier this morning Zoom experienced a disruption which interrupted the Mediasite-Zoom import process. Zoom has resolved the issue and users should once again see imports from Zoom to Mediasite. Please expect delays and possible duplication of recordings as the process is restarted.

Posted in Instructional Technologies, Lecture Capture, Video Conferencing

[RESOLVED] Issues reaching FAU websites & machines

The connection issues are resolved.

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Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

Opt-in to Migrate to Microsoft Outlook 365

Starting Tuesday, January 17th, 2023 at 6 am students will be prompted to optionally Migrate to Microsoft Office 365 when they login to various services and websites. 

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems

OIT Systems Maintenance, Thurs, Jan 5 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/05/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Student Email Migration Opt-in Prompt
Description of change: OIT will be implementing a new single sign-on prompt offering students the opportunity to migrate to Office 365 Outlook email from Google Workspace Gmail.
Downtime window start: 01/05/2023 3:00 AM
Downtime window end: 01/05/2023 4:00 AM
Affected services: Single Sign On
End-user impact: Students who are not on Outlook 365 will be prompted to opt-in to migrate to Outlook 365. They also have the option to opt-out and wait until the bulk migration at the end of spring semester.

Posted in Systems, Uncategorized